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Marketing & Communications Coordinator

Istanbul, Turkey

Marketing & Communications Coordinator

  • Istanbul
  • Sales & Marketing Division
  • Full time

The Hotel

Mandarin Oriental Bosphorus, Istanbul has become Mandarin Oriental Hotel Group's second hotel in Turkey. The hotel is located on the European side of Istanbul, in the luxurious residential district of Kuruçeşme, right next to the unique Bosphorus.

Mandarin Oriental Bosphorus, Istanbul located on the shores of the Bosphorus with its lush, generous, and magical gardens, in the city center with two outdoor pools, 100 spacious guest rooms and suites, rich Sunday brunches with menus from unique Turkish and world delicacies, world-famous Novikov Restaurant for lunch and dinner, serving Italian and Mediterranean specialties, as well as delicious sushi varieties and many other special Pan-Asian delicacies, consists of innovative restaurants and bars and opulent and elegant banquet facilities. Spanning an area of 3,500 square meters, The Spa at Mandarin Oriental Bosphorus, Istanbul, is one of the best and most comprehensive health and beauty centers in Istanbul.

Job Description


  • Assisting with all advertising activities

Collateral Production

  • Coordinate all collaterals with the agency
  • Collate all necessary materials for printing 
  • Coordinate all production schedules with the agencies or individually

Direct Marketing

  • To liaise with the design company to produce creative and quality mail pieces, working with the mailing house to ensure that the creative piece is appropriate to the audience and adheres to MOHG CID – Corporate Identity


  • Ensure collaterals and Direct Marketing Materials (such as point of sale cards etc) are created and produced to drive revenue to F&B outlets and Spa


  • Research ideas for new content for the property web page (guest services, news, offers, etc.)
  • Following the e-mail blasts for the resort, F&B and Spa, analyse data for assessment of successfulness of promotion and ROI


  • Attend relevant E-commerce/E-Marketing related webinars, workshops, etc. to keep abreast of the latest tools and technologies


  • Maintain photo library
  • Coordinate in-house photography for F&B promotions
  • Assist Marketing Manager with hotel photography shoot

Press handling 

  • Keep press kit and photographic library updated
  • Be familiar with the Group PR Manual
  • Prepare guest information letters
  • Record all press enquiries on a daily basis

General Duties

  • Perform any other reasonable duties as required by the department heads


Job Requirements

  • Minimum of one year experience at Marketing Department as MarCom Coordinator or Marcom Assistant.
  • Bachelor's degree in Communications, Marketing, or Hospitality & Tourism Management
  • Understands the hotels business mix needs and the “brand”
  • Effective time management, communication and presentation skills
  • Understands the “lifetime value” concept of our customer
  • High energy level, self-motivated, articulate and presentable
  • Enjoys working in a team environment.
  • Strong attention to detail.


Skills Requirements

  • Excellent use of Microsoft suite of programs
  • Excellent use of Turkish and English
  • Must be able to work as part of a team, as well as on their own initiative, self driven
  • Knowledge of photography and cataloguing processes
  • Understanding of media relations and digital media strategies
  • Excellent written and oral communication skills

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