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Director of Bar Operations

Miami, FL, United States, Florida, United States

Director of Bar Operations

  • Miami, FL, United States
  • Food & Beverage Division
  • Full time

Working with us means…

We are dedicated to delighting our guests and to delighting our colleagues. We are committed to becoming the best and we emphasize working together to achieve this goal. We support acting with responsibility.

Working with us means working harmoniously, respectfully, passionately, and towards personal growth. Working with us means that you will be personally valued. From the initial interview through the comprehensive orientation to the numerous Learning and Development programs, we are committed to providing a Mandarin Oriental ‘Colleague Journey’ that exceeds colleague expectations.

The Group

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place. The Group regularly receives international recognition and awards for quality management and legendary service hospitality.

Our Hotel

With 326 guest rooms and 31 suites, Mandarin Oriental, Miami is in Brickell Key and is a prime location for both business and leisure guests.  It is an urban resort with Miami’s only private beach.

Overview of Position

We are looking for a Director of Bar Operations for MOBar + Lounge. Incumbent should have prior management experience in a luxury bar setting. The incumbent is responsible for overseeing the daily operations of MOBar; enforcing sanitary practices for food handling; investigating and resolving guest complaints relating to service and food quality; managing proper staffing levels according to Carpedia; overseeing training and development of line level colleagues; coaching and counseling; administrative duties such as payroll and scheduling; attending relevant F&B and hotel meetings; and supporting the Director of Food & Beverage as needed.

Experience with 7 Rooms, Time Saver, Infogenesis, and MS Office products is preferable. Certification in TIPs is a plus.  Incumbent should have strong verbal and written communication skills. A flexible AM/PM schedule is required, including weekends and holidays.  This is a full-time position only.

The Director of Bar Operations will report directly to the Director of Food & Beverage.


  • Have a minimum of 2 years’ experience in the similar position, preferably in a luxury setting.
  • Flexible schedule is required, including evenings, weekends, and holidays.
  • Have excellent communication and organization skills.
  • Must be able to work in a high-pace and dynamic operation. 
  • Must be detailed oriented, excellent computer skills necessary.
  • Have a pleasant, friendly, and helpful manner.
  • Excellent organizational skills and communication skills are necessary.
  • Work in a safe, prudent, and organized manner.
  • Able to handle multiple tasks at one time.
  • Able to consistently delight and satisfy our guest.
  • Able to handle guest requests in a detailed manner.

Equal Employer Opportunity Statement

Mandarin Oriental Hotel Group provides equal employment opportunities (EEO) to all colleagues and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Mandarin Oriental Hotel Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training.

Mandarin Oriental Hotel Group expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Mandarin Oriental Hotel Group’s colleagues to perform their job duties may result in discipline up to and including discharge.


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