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Night Auditor - Season 2022

Lake Como, Italy

Night Auditor - Season 2022

  • Lake Como
  • Rooms Division
  • Temporary / Seasonal

Duties and Responsibilities

Main responsibilities

  • Operate the nightly Front Office operations properly, efficiently and profitability
  • Provide quality service to the guests by responding to requests promptly, efficiently and courteously during check-in, check-out and throughout the guest's experience
  • Dealing with enquiries both over the phone, face to face and via email
  • Handle cash drawer properly as outlined in the MOHG Controller's manual
  • Check cash float at the beginning and end of each shift to ensure at all times that amounts are correct
  • Maintain high team focus by showing co-operation and support to all the resort colleagues
  • Stay current with developments and procedures in the resort by attending daily Front Office briefings and reviewing the Front Office communications board regularly
  • Perform any other reasonable duties as required by the Front Office Manager



  • 3 years in luxury hospitality industry
  • Proficiency in English, Italian and an additional language
  • Good computer skills
  • Ability in multitasking and time-management
  • Excellent guest service attitude
  • Charming and outgoing personality with excellent manners and communication skills
  • Teamwork skills and attitude
  • Able to stand for extended periods of time
  • Available to work night shift; willingness to work weekends and holidays required.


  • Excellent knowledge of restaurants, bars, theatres, events and attractions in Lake Como area
  • Excellent knowledge of transportation options and airports.

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