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Night Manager

Munich, Germany

Night Manager

  • Munich
  • Rooms Division
  • Full time

MANDARIN ORIENTAL HOTEL GROUP

Mandarin Oriental Hotel Group is the award winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place. 

MANDARIN ORIENTAL, MUNICH

A five-star hotel in the heart of the Old Town, Mandarin Oriental, Munich is a luxury retreat with timeless appeal. Offering an enticing blend of luxury, comfort and style, our extensive facilities, excellent service and beautiful rooms can’t fail to delight. Located in a quiet street, Mandarin Oriental, Munich is a five-star luxury hotel, close to many of the city’s most famous sites. Elegantly appointed and beautifully designed, we offer the perfect mix of Oriental style and German charm.

YOUR DUTIES

  • ensuring smooth night operations
  • creating memorable arrival and departure experiences for our guests
  • be the first point of contact in terms of guest relations and services for house guests and non-residents
  • maintaining high data quality levels
  • taking responsibility for the entire hotel property during the night
  • assisting in billing and invoice preparation
  • daily control of accounting tasks of Front Office operations
  • participating in recruitment and talent development processes
  • Operational communication with HSK/Engineering/In-Room Dining

YOUR PROFILE

  • completed vocational training in hotel industry
  • a minimum of four years professional experience in Front Office Operations
  • very good German and English language skills
  • well-maintained appearance
  • high degree of empathy and enthusiasm
  • Team player, mutual respect and colleague commitment
  • familiar with Front Office related IT&T systems

WHAT WE OFFER

You can expect a modern and very personal work environment as well as multiple development potentialities within the hotel and the Mandarin Oriental Group. Our in-house Learning and Developing Manager takes care of the best possible professional development, which is individually matched to our employees. Furthermore, we offer discounted accommodations within the Mandarin Oriental Group as well as in the houses of “Selektion Deutscher Luxushotels”.

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