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Night Supervisor

Munich, Germany

Night Supervisor

  • Munich
  • Rooms Division
  • Full time

MANDARIN ORIENTAL HOTEL GROUP

Mandarin Oriental Hotel Group is the award winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place. 

MANDARIN ORIENTAL, MUNICH

A five-star hotel in the heart of the Old Town, Mandarin Oriental, Munich is a luxury retreat with timeless appeal. Offering an enticing blend of luxury, comfort and style, our extensive facilities, excellent service and beautiful rooms can’t fail to delight. Located in a quiet street, Mandarin Oriental, Munich is a five-star luxury hotel, close to many of the city’s most famous sites. Elegantly appointed and beautifully designed, we offer the perfect mix of Oriental style and German charm.

JOB DESCRIPTION

  • Preparation of the daily reports 
  • Checking the daily arrival and departure lists and birthday lists of our guests 
  • coordination between the front office department and other departments for arrangements of VIP arrivals and departures
  • processing of all guest requests overnight
  • creating memorable arrival and departure experiences for our guests
  • assisting in billing and invoice preparation    
  • operational communication with Housekeeping/Engineering/In-Room Dining

YOUR PROFILE                

  • completed vocational training in hotel industry
  • experience in Front Office Operations 
  • strong costumer focus
  • excellent language skills in German and English
  • familiar with Front Office related IT&T systems
  • a charming and convincing appearance

WHAT WE OFFER

You can expect a modern and very personal work environment as well as multiple development potentialities within the hotel and the Mandarin Oriental Group. Our in-house Learning and Developing Manager takes care of the best possible professional development, which is individually matched to our employees. Furthermore, we offer discounted accommodations within the Mandarin Oriental Group as well as in the houses of “Selektion Deutscher Luxushotels”.

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