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Night Valet Assistant

London, United Kingdom

Night Valet Assistant

  • London
  • Rooms Division
  • Full time

Mandarin Oriental Hyde Park is London’s most iconic address. The spirit of the city infuses every floor. The park’s green vastness rolls beyond bedroom windows. Renowned guests frequent the hotels’ bars and restaurants.

It’s another world. A world of oriental luxury and the most attentive service. A world that’s all about our guests.

It’s also a world that’s been reinvented and reimagined to move with the times. With a heart of London’s heritage and an eye to the future, we use our own sense of history to set new standards – through kind, passionate and generous service.

We love perfectionists, and we’re looking for more to join us as a Night Valet Assistant.

To do this job well, you’ll be a details person: someone who notices a stain on a shirt and takes a second to spot a hem that needs fixing.

Beyond an eye for detail, this role calls for a thoughtful nature: our best valet assistants are those who look for ways to please our guests, sometimes in unexpected ways.

In return for your perfectionism, you’ll learn from our most seasoned colleagues, and work with exceptional people (think expert engineers on call), the latest technology (think iPads), and the finest products (think 300 thread count Egyptian cotton).

About the role

As a Night valet assistant, you’ll be responsible for carrying out guest requests to the highest standard: whether it be shoe shining, shirt pressing, repairing, measuring, alterations, no two days are the same in our Valet department. You’ll also be responsible for ensuring colleague uniforms are kept in good condition and provide a professional image to our guests at all times.

We offer our Night Valet Assistants first class benefits but not limited to:

  • Benefits platform with discounts on over 800+ retailers.
  • Discounts on hotel stays and dining across the group.
  • Highly competitive salary within the luxury London Hotel sector.
  • Free laundry and complimentary meals whilst on duty.
  • Colleague recognition and reward programmes.
  • An exciting range of learning and development programmes.
  • Opportunities for promotion and transfers across the group.
  • Colleague Social events and Wellness programmes.

Eligibility:

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

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