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Outlet Manager

Abu Dhabi, United Arab Emirates, Abu Z¸aby [Abu Dhabi], United Arab Emirates

Outlet Manager

  • Abu Dhabi, United Arab Emirates
  • Food & Beverage Division
  • Full time

Main Responsibilities:

  • Ensures the Room Service and back areas are thoroughly clean at all times.
  • Presents oneself in a way that enhances the overall guest experience, by adding life and energy into each outlet.
  • Ensures that all mise- en place is correctly prepared prior to commencing service.
  • Prepares all food and beverage requests within the time parameters set by the resort and always displays attributes of genuine hospitality.
  • Demonstrates excellent product knowledge of all food, beverage, tobacco and special functions held at the hotel.
  • Participates in the service of any special functions or events organized by the hotel.
  • Ensures to exceed revenue budgets set by the resort, through up-selling within his/her own outlet, as well as cross-selling other outlets.
  • Ensures the resort beverage cost is maintained at all times.
  • Does regular spot checks.
  • Ensures that the set up and layout of the outlet and private functions are flawless and reflect the image of the hotel.
  • Ensures that equipment is cleaned, when necessary or according to their schedules.
  • Supervises the undertaking of physical asset inventories each month.
  • At all times, acts in a responsible manner, especially in regard to the sale of alcoholic beverages.
  • Maintains and creates a working environment that reflects a sense of place.
  • Supervises the collection and distribution of outlet incentives.
  • Generates reports for the outlet and ensures that they are delivered to the correct receivers.
  • Attends F&B morning briefings and disseminates information to restaurant’s employees.
  • Conducts performance appraisals of outlet employees.
  • Assists in the process of recruiting new employees for the department.
  • Organizes and coordinates special functions and events.
  • Continuously trains and motivates subordinates to ensure resorts standards are maintained.
  • Assists supervisors in generating work schedules for restaurant personnel, according to forecasted demand requirements.
  • Delegates responsibilities to restaurant personnel and ensures tasks are completed.
  • Remains current on all resort happenings, including guests in-house, arrivals and departures, as well as daily events.
  • Exhibits outstanding knowledge of the hotel.


  • High School Graduate or equivalent; Hotel Management Diploma/Degree an asset.
  • 3-5 years’ experience in a 5 star hotel in similar position          
  • Building teamwork
  • Developing others
  • Motivating others
  • Planning/ Organization
  • Problem solving & Decision Making
  • Conflict Management
Closing date: Jun 30, 2021

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