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Overnight Front Office Supervisor

Miami, FL, United States, Florida, United States

Overnight Front Office Supervisor

  • Miami, FL, United States
  • Rooms Division
  • Full time
  • $22.00 per hour + Upsells
  • FREE PARKING - FREE MEALS
  • Paid Time Off - Paid Life Insurance - Paid Short Term Disability
  • 401(k) + Employer Match - Excellent Benefits (Medical, Dental, Vision)

Overview of Position

We are looking for an Overnight Front Office Supervisor. The Overnight Front Office Supervisor is responsible for assisting and supervising the overnight operations of the Front Desk, Bell and Door. He or she is the first responder to any guest complaints or feedback throughout the hotel and is charged with resolving said issues or elevating them to the Night Manager. The Front Office Supervisor will keep the guest’s perspective in mind at all times when providing various services and products to the guest and must always be representative of the brand.  

The Overnight Front Office Supervisor reports directly to the Front Office Manager.

Requirements

  • Have a minimum of 2 year's of Front Office experience in a similar position, preferably in a luxury setting.
  • Flexible schedule is required, including weekends, and holidays.
  • Excellent organizational skills and communication skills are necessary.
  • Must be able to work in a high-pace and dynamic operation. 
  • Must be detailed oriented, excellent computer skills necessary.
  • Have a pleasant, friendly, and helpful manner.
  • Work in a safe, prudent, and organized manner.
  • Able to handle multiple tasks at one time.
  • Able to consistently delight and satisfy our guest.

 

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