Pastry Chef

The Group

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most luxurious hotels, resorts and residences. Having grown from its Asian roots into a global brand, the Group now operates 36 hotels and six residences in 23 countries and territories, with each property reflecting the Group’s oriental heritage and unique sense of place. Mandarin Oriental has a strong pipeline of hotels and residences under development and is a member of the Jardine Matheson Group. 

Our Hotel

Set at the heart of the U.S. capital between Maine and Maryland Avenues and 12th and 14th Streets, SW, Mandarin Oriental, Washington DC has redefined luxury in the city. Just streets away from the nation’s most revered monuments and the Smithsonian Institution, the hotel is also within easy reach of Capitol Hill and District Wharf.

Overview of Position

Daily communication between all Culinary/F&B/operational department is very essential. Internal & external communication is of utmost importance.  Respect and communication will promote an excellent environment in which to work and will provide for your guests a welcome feeling.  You are expected to be a “team player,” anticipate guest needs, and provide guests & colleagues with a friendly experience.  Work with the Spirit of cooperation to achieve our Goal “5 Star and 5 Diamonds”

Pastry Chef reports to Executive Chef

Essential functions

• The Pastry Chef will take full responsibility for his or her outlet. Leading, teaching and disciplining employees under the guidance of the Executive Chef. Striving to exceed guest's expectations.
• Prepare in accordance with quality, availability and seasonality and ensure market lists are completed on a daily and weekly basis
• Work with Executive Chef on all pastry menus and programs with in the hotel
• Coordination of large events and functions
• Ensure food standards and presentation are maintained and always improved
• Organize food production in cost effective and hygienic manner
• Weekly schedule generation for outlet
• Assist in recruitment, training and discipline of the pastry staff
• Constantly strive to improve operating procedures
• Find ways to improve the efficiency of the operations that will benefit our clients
• Find methods of reducing costs without affecting the level of service or product received by the guests
• Provide coaching and discipline for outlet employees
• Maintain and monitor (FLHSS) Safe and Sound Procedures
• Use the Employee Handbook in understanding the consistent way of Communicating Rules & Regulation to our Team.
• Develop Standard & Procedures
• Being an effective listener, before acting is essential. (Seek to understand)
• Attend meetings when designated to do so
• Controlling & being accountable to the effort in achieving both Food & Labor Cost Goal
• Control food cost by maintaining food standards at reasonable cost through liaison with the Purchasing Department to check prices, market price fluctuation, quality, etc.

Requirements

• High School Diploma or Equivalent
• Two year degree or Apprenticeship
• Up to Date Sanitation Classes
• Minimum of 3 years in the luxury hotel culinary business
• Minimum of 2 years Management Experience as a Pastry Chef
• Experience in a union environment preferred
• Possess a good written and verbal command of the English Language.
• Possess a pleasant and outgoing personality
• Thorough knowledge or Pastry Arts and Techniques
• Thorough knowledge of centerpiece design with a number of mediums
• Proficient chocolatier
• Working knowledge of beverages
• Extensive knowledge of kitchen equipment
• Working knowledge of mathematics for recipes, ordering, and financial research purposes
•  Working knowledge of computers and basic software
• Work well under high stress conditions
• Ability to dictate responsibility, pay attention to detail, handle multiple tasks and show a high level of patience
• Stand/Walk 8 – 12 hours a day
• Sit 8 - 12 hours a day
• Lift or Carry 0-20 pounds frequently
• Lift or Carry 21-50 pounds occasionally
• Lift or Carry 51-100 pounds occasionally
• Bend frequently
• Squat frequently
• Kneel occasionally
• Climb occasionally
• Reach above shoulders occasionally
• Perform repetitive hand motions frequently
• Ability to stand and work in continuously in confined spaces for long periods of time
• Possess Sufficient dexterity to use all kitchen equipment
• Ability to lift, bend, stoop, walk, push, and pull heavy equipment for long periods of time
• Ability to perform all duties in extreme temperature ranges

Working with us means…

We are dedicated to delighting our guests and colleagues. We are committed to becoming the best and we emphasize working together to achieve this goal. We support acting with responsibility.

Working with us means working harmoniously, respectfully, passionately, and towards personal growth. Working with us means that you will be personally valued. From the initial interview through the comprehensive orientation to the numerous Learning and Development programmes, we are committed to providing a Mandarin Oriental ‘Colleague Journey’ that exceeds colleague expectations.

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Equal Employer Opportunity statement

Mandarin Oriental Hotel Group provides equal employment opportunities (EEO) to all colleagues and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mandarin Oriental Hotel Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.

Mandarin Oriental Hotel Group expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Mandarin Oriental Hotel Group’s colleagues to perform their job duties may result in discipline up to and including discharge.

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