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Pastry Cook

Washington, DC, United States, Washington, United States

Pastry Cook

  • Washington, DC, United States
  • Kitchen Division
  • Full time

The Group

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most luxurious hotels, resorts and residences. Having grown from its Asian roots into a global brand, the Group now operates 36 hotels and six residences in 23 countries and territories, with each property reflecting the Group’s oriental heritage and unique sense of place. Mandarin Oriental has a strong pipeline of hotels and residences under development and is a member of the Jardine Matheson Group. 

Our Hotel

Set at the heart of the U.S. capital between Maine and Maryland Avenues and 12th and 14th Streets, SW, Mandarin Oriental, Washington DC has redefined luxury in the city. Just streets away from the nation’s most revered monuments and the Smithsonian Institution, the hotel is also within easy reach of Capitol Hill and District Wharf.

Overview of Position

It is the intent that the incumbent be responsible for the day to day preparation of meals as dictated by the menu, guests or management, while maintaining a clean environment and helping out in all areas to achieve guest satisfaction.

Daily communication between all Culinary/F&B/operational department is essential. The Line Cook promotes a culture of respect and communication in order to provide colleagues and guests with a welcoming environment. The Line Cook is expected to be a “team player,” anticipate guest needs, and provide guests & colleagues with a friendly experience.  Work with the Spirit of cooperation to achieve our Goal “5 Star and 5 Diamonds”.


Pastry Cook reports to Pastry Chef.

Essential Functions

  • Support company's philosophy and company culture through the use of Pillars of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.
  • Support company's philosophy and company culture through the use of Departmental Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.
  • Support company's philosophy and company culture through the use of Guiding Principles and Pillars as part of ensuring Guest Satisfaction and the achievement of our Mission Statement.
  • Prepare food for service.
  • Stock food station inventory appropriately.
  • Cook menu items in cooperation with the rest of the kitchen staff.
  • Prepare basic components of each dish on menu using company’s recipes.
  • Ensure that your station meets restaurant cleaning standards and practices.
  • Work with team of cooks to do portion prep work for other shifts when needed.
  • Monitor product freshness and rotate out old product based on a schedule created by the chef and or banquets, or restaurant.
  • Have knowledge of and utilize serving portion sizes and all basic meal prep procedures used in the kitchen.
  • Answer, report and follow Pastry Chef, Executive Chef’s instructions.
  • Ensure that food comes out simultaneously, in extremely high quality and in a timely fashion.
  • Comply with nutrition and sanitation regulations and safety standards.
  • Maintain a positive and professional attitude with coworkers, chefs and customers at all times.


  • Must possess 1-3+ years’ experience as a line cook in a high volume, full service upscale restaurant and/or luxury hotel.
  • Must be serv safe/food handlers certified and familiar with industry’s best practices.
  • Must possess demonstrated knowledge of various foods and cooking techniques.
  • Must possess understanding of basic knife skills, equipment knowledge, and product identification.
  • Fluency in English is required.
  • Must demonstrate excellent verbal communication and organizational skills.
  • Positive, creative and a team player.
  • Must be able to work within a team in a fast-paced environment.
  • Must be able to execute assigned tasks with speed and accuracy.
  • Culinary school education strongly preferred.
  • Ability to stand for 8 hours a day.
  • Ability to lift and carry up to 50 lbs.
  • Ability to work a flexible schedule to include early mornings, late nights, weekends and holidays.

Working with us means…

We are dedicated to delighting our guests and colleagues. We are committed to becoming the best and we emphasize working together to achieve this goal. We support acting with responsibility.

Working with us means working harmoniously, respectfully, passionately, and towards personal growth. Working with us means that you will be personally valdued. From the initial interview through the comprehensive orientation to the numerous Learning and Development programmes, we are committed to providing a Mandarin Oriental ‘Colleague Journey’ that exceeds colleague expectations.

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Equal Employer Opportunity statement

Mandarin Oriental Hotel Group provides equal employment opportunities (EEO) to all colleagues and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mandarin Oriental Hotel Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.

Mandarin Oriental Hotel Group expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Mandarin Oriental Hotel Group’s colleagues to perform their job duties may result in discipline up to and including discharge.


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