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Pool Concierge - Season 2023

Lake Como, Italy

Pool Concierge - Season 2023

  • Lake Como
  • Food & Beverage Division
  • Full time
  • Temporary / Seasonal

The Pool Concierge will oversee the pool area by maintaining high standards and offering an unforgettable experience to our guests.


Duties & Responsibilities

  • Greet each guest in a courteous manner always with a smile
  • Courteously interact and answer pool area and hotel related questions with guests
  • Maintain inventory of supplies for the operations of the pool
  • Monitor and maintain the chemical levels in the pool 
  • Clean the pool area outside of operating hours
  • Maintain cleanliness and condition of work areas, bar and pool area, following all set-up guidelines (towels, sunbeds, amenities etc.)
  • Proactively offer assistance to all spa guests when necessary
  • Attend daily, weekly and monthly spa and F&B meetings
  • Follow all Standards and Procedures of the Spa Department in order to maintain a safe environment for guests and to ensure a high standard of service
  • Support company’s philosophy and culture through our Pillars of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission



  • Previous experiences in the luxury hospitality
  • Reading, writing and oral proficiency in Italian and in English language. Every other language knowledge is a plus
  • Welcoming and warm personality. Able to engage easily and actively connect with others
  • Attention to detail
  • Willing to work on a flexible schedule in order to accomplish all major responsibilities and tasks
  • Ability to work together as a team
  • Knowledge of specific spa and F&B industry applications is desirable

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