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Public Area Attendant

London, United Kingdom

Public Area Attendant

  • London
  • Housekeeping Division
  • Full time

Picture this: it’s a Tuesday. Sunlight streams through the window. You’re polishing a window and looking out over Hyde Park. This is what your mornings look like when as a Public Area Attendant in our hotel.  

Mandarin Oriental Hyde Park is London’s most iconic address. The spirit of the city infuses every floor. The park’s green vastness rolls beyond bedroom windows. Renowned guests frequent the hotels’ bars and restaurants.

It’s another world. A world of oriental luxury and the most attentive service. A world that’s all about our guests.

It’s also a world that’s been reinvented and reimagined to move with the times. With a heart of London’s heritage and an eye to the future, we use our own sense of history to set new standards – through kind, passionate and generous service.

We love perfectionists, and we’re looking for more to join us as a Public Area Attendant.

To do this job well, you’ll be a details person: someone who walks into a room and takes a second to spot a table that needs cleaning or a banister that needs polishing.

Beyond an eye for detail, this role calls for a thoughtful nature: our best Public Area Attendants are those who look for ways to please our guests, sometimes in unexpected ways. (Let’s say they comment on a particular flower display – we might present them with said flowers as a way of going above and beyond.)

In return for your perfectionism, you’ll learn from our most seasoned housekeepers, and work with exceptional colleagues (think expert engineers on call), the latest technology (think iPads), and the finest products (think 300 thread count Egyptian cotton).

About the role

Our Public Area Attendants are responsible for ensuring the highest levels of Mandarin Oriental standards are met in terms of quality, maintenance, cleanliness and tidiness in all guest bedrooms and public areas. They will also be assisting in delivering guest requests, as well as ensuring all storerooms, cupboards and the cloakroom are tidy and fully stocked at all times.

What we offer

As a colleague at the Mandarin Oriental Hyde Park London, you’ll be entitled to an array of benefits (as well as a highly competitive salary within the luxury London hotel sector). Varying from colleague recognition and reward programmes, discounted stays at our other properties across the world, free laundry and complimentary meals on duty, food and beverage discounts and exciting opportunities for promotion and transfers across the hotel/group.

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