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Receptionist

Istanbul, Turkey

Receptionist

  • Istanbul
  • Rooms Division
  • Full time
  • Closing at: Jul 31 2022 at 04:55 HKT

The Hotel
Mandarin Oriental Bosphorus, Istanbul has become Mandarin Oriental Hotel Group's second hotel in Turkey. The hotel is located on the European side of Istanbul, in the luxurious residential district of Kuruçeşme, right next to the unique Bosphorus.

Mandarin Oriental Bosphorus, Istanbul located on the shores of the Bosphorus with its lush, generous, and magical gardens, in the city center with two outdoor pools, 100 spacious guest rooms and suites, rich Sunday brunches with menus from unique Turkish and world delicacies, world-famous Novikov Restaurant for lunch and dinner, serving Italian and Mediterranean specialties, as well as delicious sushi varieties and many other special Pan-Asian delicacies,consists of innovative restaurants and bars and opulent and elegant banquet facilities. Spanning an area of 3,500 square meters, The Spa at Mandarin Oriental Bosphorus, Istanbul, is one of the best and most comprehensive health and beauty centers in Istanbul.

Duties & Responsibilities

  • To welcome guests or visitors at all times enhancing a lasting impression of warmth and care
  • To handle all arrivals in an efficient manner providing our guests with accommodation and personalised escort enhancing a feeling of warmth and comfort in a professional and proactive manner
  • To anticipate up-selling and cross-selling opportunities encouraging our guests to use the hotel facilities for their enjoyment
  • To act as an in house guests' ambassador by establishing and developing personal contact with all our guests enhancing a feeling of comfort, warmth and care throughout their stay.
  • To ensure that the uniform provided is kept in good condition, clean and presentable and ensures standards of personal appearance and hygiene are an example for the team and a professional image to our guests

Requirements

  • Two years hotel Reception Agent experience within a luxury environment
  • Experience in room revenue control, budget planning and cost control
  • Knowledge of computers and systems such as PMS, Excel, Power Point and Microsoft Office
  • Successful problem solving skills
  • Able to communicate in written and spoken English and Turkish
  • Excellent overall communication skills
  • Able to multi-task
  • The ability to work well in a team environment
  • Able to stand for extended periods of time
  • Professional appearance and demeanour Multi-lingual

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