Person, Food, Meal, Restaurant, Shelf, Sweets, Birthday Cake, Cafeteria, Shop, Icing

 

 

 

Reservation Agent 预订员

Guangzhou, Guangdong, China

Reservation Agent 预订员

  • Guangzhou
  • Sales & Marketing Division
  • Full time
  • Closing at: Jun 30 2022 at 23:55 HKT

Duties and Supporting Responsibilities:

  • Handle several telephone calls at any given time.
  • The ability to recite all information regarding hotel facilities, hours of operation, key personnel, special activities, and functions in the hotel.
  • Utilize the guest history program to ensure maximum accuracy and recognition.
  • Utilize the computer system in retrieving, updating room reservations.

 

Job Requested:

  • Possess good communication skills and strong computer knowledge.
  • Able to multi-task
  • The ability to work well in a team environment
  • Strong Customer service skills
  • Fluent in English, and Mandarin.
  • Must be available to work flexible hours including weekends and holidays.

 

工作职责/职位描述:

  • 为客人预订客房,满足客人的各种需求。
  • 完全了解酒店客房类型和设施,例如水疗设施、餐厅等。
  • 通过客人入住历史为客人提供最适宜的房型。
  • 在需要时根据客人所需与相关部门进行沟通。 

 

职位要求:

  • 良好的沟通能力及出色的电脑知识。
  • 能同时处理多种工作。
  • 良好的团队合作精神。
  • 为客服务意识。
  • 流利的普通话及英文。
  • 能灵活安排工作时间包括周末及节假日。

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