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Reservations Agent

Munich, Germany

Reservations Agent

  • Munich
  • Sales & Marketing Division
  • Full time

MANDARIN ORIENTAL HOTEL GROUP

Mandarin Oriental Hotel Group is the award winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place. 

MANDARIN ORIENTAL, MUNICH

A five-star hotel in the heart of the Old Town, Mandarin Oriental, Munich is a luxury retreat with timeless appeal. Offering an enticing blend of luxury, comfort and style, our extensive facilities, excellent service and beautiful rooms can’t fail to delight. Located in a quiet street, Mandarin Oriental, Munich is a five-star luxury hotel, close to many of the city’s most famous sites. Elegantly appointed and beautifully designed, we offer the perfect mix of Oriental style and German charm.

JOB DESCRIPTION

  • Efficiently and accurately handling of telephone reservations and requests
  • Be knowledgeable of all rates, room types, overall hotel product and hotel's primary competition
  • Assisting the Reservations Manager
  • Upholding of MOHG standards, hotel credit and cancellation policy

 YOUR PROFILE

  • Completed apprenticeship in hotel industry
  • Experience as Reservations Agent and in a similar luxury environment is advantageous
  • Familiar with Guest Service related IT&T systems
  • Fluent in German and English

 WHAT WE OFFER

You can expect a modern and very personal work environment as well as multiple development potentialities within the hotel and the Mandarin Oriental Group. Our in-house Learning and Developing Manager takes care of the best possible professional development, which is individually matched to our employees. Furthermore, we offer discounted accommodations within the Mandarin Oriental Group as well as in the houses of "Selektion Deutscher Luxushotels".

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