Person, Food, Meal, Restaurant, Shelf, Sweets, Birthday Cake, Cafeteria, Shop, Icing




Restaurant Hostess

Beijing, China

Restaurant Hostess

  • Beijing
  • Food & Beverage Division
  • Full time
  • Closing at: Feb 28 2022 at 23:55 HKT
  • To consistently achieve the service and product delivery standards with a high degree of client care and service at all times.
  • To demonstrate a pride in workplace and a high level of commitment.
  • Support company's philosophy and company culture through the use of Pillars and Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.
  • Provide excellent service at all time to all of our guests.
  • Assist guests courteously and efficiently.
  • To collect and updating Guests’ database.
  • Assist in training.
  • Organization of team-building activities.
  • Administrative duties including daily report, competition check, ordering of office supplies.
  • To suggest and correctly take customer food and beverage order with up selling technique.
  • Enter all sales in POS without errors. Double check list of items before “sending”.
  • To maintain the back of the house neat, tidy, clean and safe.
  • Responsible for cash float and cashiering.
  • Continuously monitor his/her section for maximum guest’s satisfaction.
  • To carry out daily, weekly and monthly inventory.
  • To wish each and every guest a warm farewell and thank them for coming.
  • To fully inform and aware about all information connecting to Food and Beverage outlets and Mandarin Oriental Wangfujing, Beijing /Group generally.
  • To have role of good Brand ambassador.
  • To maintain all Hotel’s assets.

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