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Restaurant Manager

Doha, Qatar

Restaurant Manager

  • Doha
  • Food & Beverage Division
  • Full time

Mandarin Oriental Hotel Group

Mandarin Oriental Hotel Group is the award winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.

Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place. 

Mandarin Oriental, Doha

Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.

At Mandarin Oriental, Doha we welcome colleagues with the passion to deliver the best service and exceed our guest’s expectations.

Main Responsibilities

  • Oversee all operational and administrative aspects of Mosaic and Aqua as appropriate and be able to prioritise the required level of engagement in both areas depending on business volumes and other related parameters.
  • Enforce and monitor that all operational standards, as per our policies, SOP and quality measures are in place at all times.
  • Work closely with the respective Chef de Cuisine to plan menus, prices and promotional events for the restaurants in order to maximize revenue generating opportunities in line with market demands.
  • Observe all aspects of the business forecasts and plan effectively to make most efficient arrangements for manpower, equipment and supplies accordingly.
  • Maintain a clear overview of all IG point of sales related set ups and carry out regular check on accuracy of all items.
  • Monitor the monthly P&L and carry out regular detailed analysis of outlet related financial information.
  • Observe the competition, current market and international trends, prices with the market and other new ideas and react accordingly.
  • Train, evaluate and schedule all colleagues in accordance with the applicable standards, policies and as per the overall business requirements.
  • Personally monitor and follow through on any requirements of VIP guests who are dining in the restaurants.
  • Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.

Requirements

  • High School qualification or equivalent.
  • Degree or Higher National Diploma in Hospitality/Hotel/Business Management is preferred.
  • Experience as restaurant manager in a high volume restaurant with highest levels of service is preferred.
  • A minimum of 5 years of experience working in a 5-star hotel environment, including 2 years in Food & Beverage.
  • International work experience in at least two of the following regions: Asia, Europe, North America and preferably Middle East.

If you are interested in joining our team apply today!

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