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Restaurant Supervisor 餐厅主管

Beijing, China

Restaurant Supervisor 餐厅主管

  • Beijing
  • Food & Beverage Division
  • Full time

General Duties 常规工作职责

  • Ensures all colleagues maintain a high standard of personal hygiene and grooming at all times


  • Ensures colleagues wear designated uniform which are well pressed and in a good state of repair and that name badges are worn at all times


  • To ensure that the Fire Life Health Safety and Security company standards and HACCP Standards are maintained and carried out. They must be monitored regularly to assist in scoring 100% on the MOHG health and safety audit.


  • To be fully informed and aware about all information concerning Food and Beverage outlets and hotel facilities of Mandarin Oriental Wangfujing, Beijing/ Group generally.


  • Maintains a good knowledge of all hotel facilities and is able to answer guest questions in a quick, polite and helpful manner


  • Handles guest complaints or problems promptly, ensuring that any resolved/unresolved incidents are reported to the manager in a timely manner


  • Ensures hotel policies and procedures are adhered to


  • Ensures statutory rules and regulations are adhered to e.g. Health & Safety at work, Weights and Measures, licensing laws etc.


  • Demonstrates a working knowledge of fire prevention and ensures colleagues follow evacuation procedures on hearing the alarm


  • Demonstrates security conscious behaviors in respect of guests, colleagues and hotel property / welfare and reports suspicious circumstances to the manager


  • Attends meetings and training sessions that may be beneficial personally or to the Restaurant operation


Closing date: Sep 30, 2021

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