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Room Attendant

Beijing, China

Room Attendant

  • Beijing
  • Housekeeping Division
  • Full time
  • Closing at: Mar 31 2022 at 23:55 HKT
  • Guest Room Cleanliness and Tidiness: 客房清理
    • Ensure occupied and vacant guestrooms are cleaned and maintained to the exact standard as demonstrated by Housekeeping supervisory staff during initial training.

    按照客房部主管员工的培训标准和流程对住客房以及空房进行清扫和维护。

    • Remove all soiled linen and towels from the guest room.

    撤除脏布草和巾类。

    • Thoroughly clean guest bathrooms, bathroom walls, bathtub, shower area, water closet using the suggested chemicals.  After cleaning, dry all areas, fixtures and surfaces.

    正确使用相应药水清洁浴室,浴室墙壁,浴缸,淋浴间,卫生间等地。清洁过后按照规定擦干地面墙面等。

    • Arrange all guest toiletries as demonstrated.

    按要求整理好客用卫生间。

    • Replenish all amenities and terry items.

    及时补充客用品。

    • Efficiently make bed to meet appearance standard as demonstrated.

    按照要求快速且正确地铺好床

    • Arrange all clothing items in occupied guestrooms are folded neatly according to standard as demonstrated.

    按要求叠好住客房里的客人衣物

    • Upkeep guestroom and bathroom to include all inside windows and mirrors.

    保证客房内浴室窗户和镜子的明净。

    • Remove all room service trays from guestroom hallways and/or corridor and place in the service area ready for collection.

    清扫结束后将服务车以及其他设施移开客人区域。

    • Vacuum the guestroom’s carpet and wipe down furniture and baseboards according to standard in all assigned work areas.

    对所分配的工作区域进行吸尘以及擦尘工作。

    • Double check cleanliness of completed work area and placement of amenities in each complete guestroom before moving on to the next task.
    • 开始下一份工作前要确保当下的工作区域已经情节完毕且将物品摆放整齐

     

  • Guestroom equipment and facilities:客房设施设备
    • Recognize and report all missing, damaged or sub standard furniture, fixtures and equipment.

    及时发现并上报所有丢失,损坏的家具,布草等设施设备。

    • Ensure that all electronic devices (television, remote controls, stereo and telephones) are working properly.

    确保所有电气设备(电视机,要看空气,音响系统和电话正常运营)

  • Guest Requests Handling:处理客人需求
    • Evaluate work assignments and prioritize work load according to guest requests.

    在工作任务量允许的情况下优先满足客人的需求

    • Ensure all guestrooms assigned are completed with correct status marked at the end of the day including any guest information obtained to add to the guest history file.

    确保在班次结束前将所有任务高质高量的完成并将客人的特殊需求记下加入客史资料。

     

  • Others:其他
    • Organize supply closets and work areas so that the Housekeeping Department operates, maintains and consistently meets efficient standards.

    有条理的收纳整理工作用具以确保客房部工作能高效完成

    • Return all articles left by guest to Lost & Found.

    将客人遗留下的物品交给失物招领处

    • Adhere to Do Not Disturb policy.

    遵守请勿打扰政策

    • Perform any tasks as assigned by the Management

    其他部门交代的任务

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