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Room Attendant / Cameriera ai piani - Season 2022

Lake Como, Italy

Room Attendant / Cameriera ai piani - Season 2022

  • Lake Como
  • Rooms Division
  • Temporary / Seasonal

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world's most prestigious hotels and resorts. The Group now operates or has under development over 40 hotels with more than 11,000 rooms in 25 countries in key business and leisure destinations. Mandarin Oriental, Lago di Como is a sanctuary of calm, nestled on the sunny forest shores of Lake Como. 19th Century Villa Roccabruna is at the heart of the resort, which features a total of 21 rooms, 52 suites and two-stand-alone private villas, skilfully renovated to create a sense of modern Italian elegance with a subtle oriental charm. Idyllic lake views can be enjoyed from the resort‘s restaurants, which include L˜ARIA Restaurant, CO.MO Bar & Bistrot and the Pool Bar by the resort’s floating pool on the lake. The Spa at Mandarin Oriental, Lago di Como is the largest on the lake, with two private spa suites, two treatment rooms, a beauty studio, a next-generation Technogym fitness centre and a holistic heat and water experience area.

 

Room Attendant/Cameriera ai piani

Duties and Responsibilities:

  • Ensure cleanliness standard are maintained in all guestrooms on a daily basis.
  • Neatly fold bedspread and place in designated area.
  • If guest is utilizing any additional bedding (rollaway) ensure that there is ample linen and amenities.
  • Efficiently turndown bed to meet appearance standard as demonstrated.
  • Inspect all guestroom fresh linens for cleanliness and sub standard appearance.
  • Place foot mats and slippers on both (one) side of the bed.
  • Set up turndown tray with ice and water as well as other turndown amenities as demonstrated.
  • Arrange all toiletries straightened on a piece of cloth in occupied guestrooms.
  • Arrange all clothing items in occupied guestrooms are folded or hung neatly according to standard as demonstrated.
  • Replace guest amenities when appropriate.
  • Vacuum Guest room carpet furniture and baseboards according to standard if needed during the service.
  • Ensure guest has the correct amount of valet/dry cleaning/shoeshine bags/slips.
  • Turn on stereo/television to appropriate turndown standard.
  • Empty waste baskets
  • Replace all used drinking glasses to standard
  • Turn on appropriate lighting if guest is not present during service.
  • Remove all room service trays from guestroom hallways and/or corridor to be brought to back landings and call for pick up.
  • Double check cleanliness of completed work area and placement of amenities in each complete guestroom before moving on to the next task.
  • Recognize and report all missing, damaged or sub standard furniture, fixtures and equipment.
  • Ensure that all electronic devices (television, stereo, telephones) are working properly.
  • Evaluate work assignment and prioritize work load according to guest requests.
  • Ensure all guestrooms assigned are completed with correct status marked at the end of the day including any information for input into guest history file.
  • Organize supply closets and work areas so that the Housekeeping Department operates, maintains and consistently meets efficient standards.
  • Adhere to Do Not Disturb policy.        

Requirements

Mandatory

  • Possess a good written and verbal command of the English Language.
  • Possess a pleasant and outgoing personality

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