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Rooms Intern

London, United Kingdom

Rooms Intern

  • London
  • Rooms Division
  • Internship

Mandarin Oriental Hyde Park is London’s most iconic address. The spirit of the city infuses every floor. The park’s green vastness rolls beyond bedroom windows. Renowned guests frequent the hotels’ bars and restaurants.

It’s another world. A world of oriental luxury and the most attentive service. A world that’s all about our guests.

It’s also a world that’s been reinvented and reimagined to move with the times. With a heart of London’s heritage and an eye to the future, we use our own sense of history to set new standards – through kind, passionate and generous service.

We love perfectionists, and we’re looking for more to join us as a Rooms Intern.

To do this job well, you’ll be a details person: someone who walks into a room and takes a second to spot a curtain that needs straightening or a bedsheet that needs smoothing.

Beyond an eye for detail, this role calls for a thoughtful nature: our best colleagues are those who look for ways to please our guests, sometimes in unexpected ways. (Let’s say they only eat the raspberries from a bowl of mixed fruit. Next time, we’ll leave them a bowl of raspberries or better yet, a raspberry tart.)

In return for your perfectionism, you’ll learn from our most seasoned, exceptional colleagues (think expert engineers on call), work with the latest technology (think iPads), and the finest products (think 300 thread count Egyptian cotton).

About the role

As Rooms Intern, you will have in-depth exposure to departments within our Rooms Division, such as Housekeeping, Guest Experience and Butlers. You will learn about, and carry out, the Mandarin Oriental Standard Operating Procedures, deal with guest queries and requests in an anticipative and warm manner and gain a full understanding and overview of our Rooms division.

If you’re passionate about hospitality and want to begin your career working alongside some of the most exceptional and experienced colleagues in the industry, this could be the role for you!

What We Offer

As a colleague at the Mandarin Oriental Hyde Park London, you’ll be entitled to an array of benefits; varying from colleague recognition and reward programmes, discounted stays at our other properties across the world, free laundry and complimentary meals on duty, food and beverage discounts and exciting opportunities for promotion and transfers across the hotel/group.

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