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Sales&Event Manager

Prague, Czech Republic, Praha, hlavní mesto, Czech Republic

Sales&Event Manager

  • Prague, Czech Republic
  • Sales & Marketing Division
  • Full time

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.

Mandarin Oriental, Prague is housed within a former 14th century monastery, and it is both a five-star luxury hotel and a wonderfully preserved piece of history. Blending contemporary design with period features, we offer a truly unique hotel experience. All 99 rooms at Mandarin Oriental, Prague, reflect a sense of tranquillity and sophistication. Bright large spaces and open windows offer breezy views of the courtyard and city. 

It is another world. A world of oriental luxury and the most attentive service. A world that is all about our guests.  

We are looking for a Sales&Event Manager to join our great team in Prague.

About the role:

Scope and Range

  • To achieve budgeted revenues in Events Rooms, Conference and Banqueting in keeping with the annual budget and marketing plan
  • To effectively administrate and manager all group bedrooms and event bookings as per bookings procedures
  • To understand and maintain costing of all relevant functions.
  • To ensure effective communication with clients and other hotel departments to enable the smooth operation of in-house functions with a team spirit

Daily Duties

  • To actively seeking opportunities on local market and prospect the customers
  • Build and promote strong, long-lasting customer relationships by partnering with them
  • To handle and co-ordinate all confirmed meetings, events, gala dinners, special events (weddings, family reunions, non-residential events etc.).
  • To achieve budgeted revenues in Sales, Conference and Banqueting in keeping with the annual budget and marketing plan
  • To coordinate all functions bookings, as per bookings procedures, SOPs.
  • To handle and co-ordinate all enquiries for events in the hotels function rooms, food, and beverage areas
  • To attend and hold pre-service briefings for daily events     
  • To ensure that all enquiries are responded on the same day for Czech enquiries and within 24 hours for international enquiries and to co-ordinate the sending out of all function proposals
  • To handle work allocations in an efficient manner, ensuring that standards and guest expectations are maintained
  • To ensure that all group bookings have valid option dates and that the proposals are actively chased prior to or on the option date, as directed     
  • To ensure that the required lay-out of all function rooms are maintained throughout events in accordance with MOHG standards
  • To efficiently manage Delphi & HMS to ensure that all information is complete, accurate and updated
  • To send out event proposals, contracts, confirm billing arrangements and deposit requirements as per terms and conditions
  • To issue Business Event Orders by appropriate day of the week prior to event, as directed
  • Promptly issue any late additions and amendments, as directed
  • To have a working knowledge of all hotel facilities and prices and hotels primary competition
  • To ensure accurate billing
  • To attend meetings internal or with clients, as assigned by superior manager.
  • Closely cooperate with Director of Sales, Assistant Director of Sales and Revenue Department on promotions, selling our facilities and promoting the hotel
  • Handle Group requests 

Requirements

  • College education required, preferably in hotel management or business administration
  • Minimum 2 years of experience in hotel sales or a related field
  • Understanding of local market trends, seasonality
  • Capability to work independently and manage multiply projects
  • Proficient computer skills including but not limited to Microsoft Office, Outlook, and Salesforce Delphi
  • Proficient bilingual oral and writing skills (Czech/English)
  • Excellent writing, presentation, communication, negotiation, and organizational skills
  • High attention to detail, proactive and goal-driven approach
  • Able to work successfully under pressure, maintaining a positive and professional attitude while handling multiple tasks and assignments

In case of interest in this position, please provide us with your CV in English.

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