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Sales Manager

Macau, Macao

Sales Manager

  • Macau
  • Sales & Marketing Division
  • Full time
  • Closing at: Feb 28 2023 at 23:55 HKT
  • Support company’s philosophy and company culture through the use of Pillars of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.
  • To ensure that Mandarin Oriental, Macau’s grooming and appearance standards are implemented and maintained to reflect an image of professionalism and care.
  • To carry out annual appraisals and regular feedback on development on all colleagues using the Mandarin Oriental Hotel Group Performance and Development System PROFILE.
  • Seek and contact new potential commercial accounts through direct enquiries, sales leads and sales blitz follow-up.
  • Responsible for room night and revenue production from allocated accounts. 
  • Monitor own corporate accounts’ monthly production and attend monthly corporate account review meetings.
  • Update all Fidelio / Delphi Sales and Catering account and contact profiles to maintain a proper profile of all corporate accounts.
  • Attend daily sales briefings, weekly sales meetings and bi-weekly business development meeting.
  • Follow up on all sales leads.
  • Participate in familiarization visits and entertain as and when required.
  • Conduct on site inspections for potential clients.
  • Participate in any projects as and when assigned by the direct superior.
  • Monitor current market trends and supply competitor activity information to the DOS.
  • Participate in overseas sales trips and, when required, complete all sales report within one week of the trip.
  • Prepare weekly sales call report.
  • Distribute seasonal gifts to clients.
  • Perform any other reasonable tasks as required by the department head.

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