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Security Manager - MOMAY

London, United Kingdom

Security Manager - MOMAY

  • London
  • Rooms Division
  • Full time

We are looking for a Security Manager to join our pre-opening team for Mandarin Oriental Mayfair, London, looking after both The Residences and Mandarin Oriental Mayfair, London hotel.

Situated on Hanover Square, Mayfair’s oldest square, Mandarin Oriental Mayfair, London is the latest hotel and Residences to join the Group’s acclaimed collection of award-winning properties and will offer a unique taste of urban luxury in the heart of London.

We are looking for someone to help deliver passionate service to both Residents and hotel guests. The building comprises of 80 residences and 50 guest rooms and suites over two towers of 12 floors above and 4 levels below ground, with an exclusive car park, restaurant, bar, pool and spa to maintain.

In London’s best-connected location, this is the front door to the finest that Mayfair and the capital have to offer and we are looking for London’s finest to help deliver this exceptional experience.

About the role

As a Security Manager, you will be responsible for managing the integrated hotel and residences Security team delivering a service to both, recognising the unique aspects and expectations of each. To deliver the security focused elements of the FLHSS program working in conjunction with the Chief Engineer who will lead the overall audit compliance. To deliver and develop as required comprehensive security and safety polices utilising effective risk assessment and management.  

Key duties and responsibilities include:

  • To construct and maintain a security rota to enable 24hr cover and effective operation.
  • To manage and lead the team and liaise with outside agencies as required.
  • To ensure that guiding policies and procedures are in place and reflect the requirements of the Group Operations Security Manual (GOSM).
  • To compile appropriate risk assessments (RA).
  • To carry out internal audits of security and FLHSS requirements in preparation for the annual audits which may be unannounced.
  • To ensure that the FLHSS program is delivered and to support the overall submission led by the Chief Engineer.
  • To chair the Risk Management Committee (RMC) that encompasses both the hotel and residences.
  • To ensure that the hotel and residences comply with any relevant local code.
  • To ensure that effective communication is maintained.

We offer our Security Manager world class benefits including, but not limited to:

  • Highly competitive salary within the luxury London sector
  • Colleague discounts on hotel stays and dining across Mandarin Oriental Hotel Group
  • Free laundry and complimentary meals whilst on duty
  • Colleague recognition and reward programmes
  • An exciting range of learning and development programmes
  • Opportunities for promotion and transfers across the group
  • Colleague Social events and Wellness programmes

To be a successful candidate, you must have an SIA (security Industry Authority) licence. You must also successfully complete an IOSH (Institution of Occupational Safety and Health) course within the first year of employment.


In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process

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