Senior Sales Manager - UK & European Leisure

Share the stories of London’s most iconic address: we’re looking for a Senior Sales Manager – UK & European Leisure to spread the Mandarin Oriental message.

Mandarin Oriental Hyde Park is London’s most iconic address. The spirit of the city infuses every floor. The park’s green vastness rolls beyond bedroom windows. Renowned guests frequent the hotels’ bars and restaurants. It’s another world. A world of oriental luxury and the most attentive service. A world that’s all about our guests. It’s also a world that’s been reinvented and reimagined to move with the times. With a heart of London’s heritage and an eye to the future, we use our own sense of history to set new standards – through kind and generous service.

We need an experienced and established Senior Sales Manager - UK & European Leisure to weave Mandarin Oriental magic through our sales engagements.

When you sell Mandarin Oriental, you’re not selling beds for the night; you’re selling an experience – one that begins in the lobby and spreads to our spa, to our bars and restaurants, and ultimately to our bedrooms. As  Senior Sales Manager you’ll be able to add a touch of glamour to your professional portfolio. After all, it’s a chance to work with one of the brands that define the city. To sell our hotel is to sell the spirit of London itself, so we need people who understand our philosophy and can translate this to our guests.

About the role

As Senior Sales Manager – UK & European Leisure you will be responsible for the smooth running of multi-segment Sales UK & European Leisure market for Mandarin Oriental Hyde Park, London.

The scope of the position will include:

• To meet and entertain all influential clients and ensure there is follow-up on all discussed details. 
• To organize and delivers familiarization site inspection trips of the hotel by major clients. 
• To work closely with key contacts and look for new business in order to meet financial targets set in the annual sales plan. 
• To attend local and overseas trade shows, hotel and tourist association meetings to identify market opportunities for the hotel. 
• To plan and where appropriate, execute sales trips to key existing market areas and identifies new potential market areas. 
• Assists in the formulation and implementation of sales & marketing strategies for maximising room revenues in the UK & European Leisure market. 
• Establishes and maintain effective colleague and working relations both within the department and with other departments.
• To evaluate and respond to all enquiries from assigned territory / accounts received by telephone, fax, email or other channel, residential and non-residential, to departmental standards.   
• To work with Mandarin Oriental Hotel Group Regional Sales Offices and third party organisations in assigned territories, to maximise sales opportunities. 
• To promote other Mandarin Oriental properties whenever possible and effectively distribute sales leads. 
• To attend weekly departmental sales meeting. 
• To monitor sales activities of market competitors, build effective relationships and report at sales meetings.