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Spa Assistant Manager - Treatments

Doha, Qatar

Spa Assistant Manager - Treatments

  • Doha
  • Spa & Wellness Division
  • Full time

Mandarin Oriental Hotel Group

Mandarin Oriental Hotel Group is the award winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.

Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place. 

Mandarin Oriental, Doha

Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.

At Mandarin Oriental, Doha we welcome colleagues with the passion to deliver the best service and exceed our guest’s expectations.

Main Responsibilities

  • Review standards, procedures and operational status
  • Coordinate scheduling of duty rosters, annual leave and bank holidays for Spa therapists
  • Review treatment rooms which include: treatment trolley, closets millwork, linens, treatment beds and equipment upkeep on a daily basis to ensure all standards are met
  • Responsible for motivating retail sales and ensure that all sales are recorded accurately
  • Responsible for timely documentation and the discipline of the colleagues in accordance with progressive discipline procedures outlined in Human Resources Strategic Policy
  • Reading and replying to the many essential emails, regarding Spa, meetings, groups and VIP’s
  • Professional treatment room inventory checks
  • Professional product inventory checks
  • Accountable for all professional stock in the spa and store room
  • Ensuring all therapists are booked in the correct room. Ensuring that the treatment rooms are used to the maximum potential


  • Vocational Diploma in Body & Beauty therapy is beneficial
  • Good knowledge on computer systems is a must
  • Prior experience with SpaSoft system will be an advantage
  • Minimum of 5 years’ experience in the role of therapist/beautician
  • Previous experience working in a 5-star hotel environment is a must

If you are interested in joining our team apply today!

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