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Spa Concierge (Female Receptionist)

Abu Dhabi, United Arab Emirates, Abu Z¸aby [Abu Dhabi], United Arab Emirates

Spa Concierge (Female Receptionist)

  • Abu Dhabi, United Arab Emirates
  • Spa & Fitness Division
  • Full time
  • Closing at: Dec 31 2021 at 13:30 +04

Responsibilities:

  • Support company’s philosophy and company culture through the use of Pillars of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement
  • Support company’s philosophy and company culture through the use of Departmental Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement
  • Support company’s philosophy and company culture through the use of Guiding Principles and D.E.L.I.G.H.T. as part of ensuring Guest Satisfaction and the achievement of our Mission Statement

Operations

  • Keep work area clean and neat at all times
  • Must follow all Standards and Procedures as taught by legendary trainers or Spa Supervisor
  • To ensure that a high standard of service is maintained throughout the Spa
  • Assist in the operations of all spa departments as required:
    • Front Desk
    • Spa Retail Area
    • Relaxation Area
    • Preparation Room
    • Sales and Marketing
    • Spa Suite
    • Report dysfunctional equipment to Spa Operations Supervisor
  • To maintain inventory of supplies for the operations of the spa reception
  • Must have the ability to courteously interact and answer all spa and hotel related questions with guests

Must have good telephone skills and follow MOHG telephone etiquett.

 

Skills and Requirements:

  • Reading, writing and oral proficiency in the English language
  • Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks 
  • Must be self-motivated
  • Must be flexible and able to work efficiently under pressure
  • Must work in a safe, prudent and organized manner
  • Must be willing to be proactive, take initiative and be held accountable when dealing with guests.
  • Must be comfortable handling cash, checks, credit cards and be comfortable submitting accounting documentation at the close of shift and be held accountable.
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