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Spa Concierge - Internship

Milan, Italy

Spa Concierge - Internship

  • Milan
  • Spa Division
  • Internship

The Company:

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world's most prestigious hotels and resorts. The Group now operates or has under development over 40 hotels with more than 11,000 rooms in 25 countries in key business and leisure destinations.

The Hotel:

Ideally located on the charming Via Andegari, Mandarin Oriental, Milan is a stylish and intimate hotel, featuring 104 guestrooms, including 32 beautifully appointed suites. Set in the heart of the city, only steps away from the world-renowned La Scala opera house, it inhabits four elegant 18th Century buildings in Milan's most prestigious district. The hotel features a fine-dining restaurant, Seta and a bar-bistro, Mandarin Bar + Bistrot where an eclectic choice of contemporary cuisine and cocktails are offered in chic surroundings. The Spa at Mandarin Oriental, Milan is the city's most comprehensive, offering a holistic approach to rejuvenation and relaxation in tranquil, meditative surroundings that feature indoor swimming pool and six private treatment rooms. In addition, the hotel has two versatile function rooms that benefit from natural daylight.

Position Details:

Our Mission is to completely delight and satisfy our guests. We are committed to making a difference every day; continually getting better to keep us the best.

We are recruiting for a passionate and talented Spa Concierge Intern with the potential to grow within our Hotel and possibly be appointed full-time in the future.

As a Spa Concierge Intern you will be booking spa treatments, explaining services to guests, processing sales including retail and checking-in and checking-out Spa guests. You are expected to maintain and uphold Mandarin Oriental standards, while providing guests with excellent service. You are an outgoing and enthusiastic individual, passionate about customer service and willing to offer the most impeccable and sincere service to our guests in a smiley and warm manner. You will make sure Legendary Quality Experience Standards are implemented and respected to be able to exceed customers' expectations.

The ideal candidate is a driven individual with outstanding communication skills, fluent in both Italian and English. You are willing to deliver a professional, attentive and impeccable service to our hotel guests and make sure there experience in Mandarin Oriental is unique and exceptional.

Closing date: Aug 01, 2021

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