Person, Food, Meal, Restaurant, Shelf, Sweets, Birthday Cake, Cafeteria, Shop, Icing

 

 

 

Spa Concierge - Season 2023

Lake Como, Italy

Spa Concierge - Season 2023

  • Lake Como
  • Spa & Fitness Division
  • Full time
  • Temporary / Seasonal

Duties and Responsibilities:

  • Greeting all guests upon their arrival, always ensuring a warm welcome
  • Interacting courteously and answering all spa and hotel related questions with guests
  • Organizing appointment schedule to maximize use of time and profitability whilst giving to guests needs first importance
  • Handling incoming and outgoing guest and spa colleague business-related emails
  • Having an accurate knowledge of Spa Soft software, all treatments offered in the spa and all retail products
  • Assisting all spa and hotel colleagues where necessary, performing opening and closing duties
  • Keeping work area clean and neat at all times
  • Ensuring that a high standard of service is maintained throughout the Spa
  • Maintaining inventory of supplies for the operations of the spa reception
  • Attending all the necessary training courses, complying to all Health and Safety at work and Hygiene standards

 

Requirements:

  • At least 2 years experience as a Spa Concierge in a luxury hotel setting
  • Reading, writing and oral proficiency in the English language
  • Excellent telephone skills and organizational skills
  • Good computer skills
  • Able to work efficiently under pressure
  • Willing to be proactive, to take initiative and ownership while interacting with guests and colleagues

Apply Now

Not You?

You will now be directed to a page to complete your application