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Spa Operations Supervisor

Hong Kong

Spa Operations Supervisor

  • Hong Kong
  • Spa & Fitness Division
  • Full time
  • Closing at: Oct 31 2022 at 23:55 HKT

Mandarin Oriental, Hong Kong is the group's flagship hotel, and an icon in its own right. 

 

Responsibilities

  • Assists Manager On Duty in the operations of the entire Spa and Fitness department.
  • Manages the spa concierge team, spa attendants, fitness instructors and life guards to ensure high motivation to perform and deliver of high quality service.
  • Ensures customer experience is proficient and exceptional including bookings, payments and experience.
  • Handles guest enquiries and complaints in a professional manner.
  • Liaises and collaborates effectively with other departments / sections. 

Requirement:

  • Good spoken English, proficient in Cantonese and Mandarin is preferred.
  • At least 2 years of relevant work experience at the supervisor role in a luxury spa or related industry.
  • Excellent communication skills and interpersonal skills.
  • Passionate in delivering high quality service and exceeding customer expectation.
  • Relevant certificate and qualifications will be an advantage

 

For application, please quote the above job reference number and submit online application at our company career website: www.mandarinoriental.com/careers or please send your resume with salary expectation to: Mohkg-directorofhumanresources@mohg.com or WhatsApp on 6011 0790.

 

By applying to this position, you agree to Mandarin Oriental Hotel Group (“MOHG") communicating with you and sending you information in relation to MOHG – in particular, you agree that MOHG may notify you of relevant human resources related matters, such as keeping you informed of new employment opportunities that may be of interest to you. For details, please refer to www.mandarinoriental.com/privacy-policy.

 

Mandarin Oriental Hotel Group is an equal opportunity employer.  Personal data collected will be treated in strict confidence and be used exclusively for recruitment purpose. Applicants who are not contacted for an interview within six weeks may consider their applications unsuccessful at this time.

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