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SPA Therapist & Beautician - Season 2022

Lake Como, Italy

SPA Therapist & Beautician - Season 2022

  • Lake Como
  • Spa & Fitness Division
  • Temporary / Seasonal

Duties and Supporting Responsibilities:

  • Offer the highest level of personalized service while maintaining a gracious, enthusiastic, helpful and professional attitude with all guests and colleagues.
  • Create special conversations with guests which identify personal preferences in order to record in each guest's profile history.
  • Maintain a daily record of all guest requests, reservations and confirmations for guests.
  • Communicate and describe in an articulate manner the spa offerings and their benefits.
  • Provide consistent massage and body treatments as directed in training classes and accepted certification practices.
  • Properly care for equipment and product used throughout the spa facility.
  • Understands and adheres to punctuality for spa appointments.
  • Ability to compare and contrast the different services on the menu.
  • Recommend and up-sell services that fit the guests' needs.
  • Recommend spa products that fit the guests' needs. 
  • Complete knowledge and understanding of all services and products offered.
  • Handle guest questions and concerns with professionalism and courtesy
  • Respond to guest requests immediately, accurately, and appropriately.
  • Understand the importance of and committed to continuing education.
  • Uphold the standards of sanitation, sterilization, restocking rooms, and the pantry area.
  • Maintain an understanding of the spa industry and spa philosophy (balance, relaxation, unity, and a healthy lifestyle)
  • Understand that as a representative of the Spa they will maintain a healthy, fit appearance and a positive attitude.
  • Maintain a clean, safe, stocked and well organized work area
  • Maintain spa appearance and cleanliness.
  • Ability to work without direct supervision.
  • Assist in all areas of the spa operation as directed by management
  • Comfortable around guests in a state of undress. 
  • Maintain current professional licenses.
  • Applying makeup, performing facials, and recommending skin care therapies.
  • Performing manicures and pedicures, nail art, and color recommendations.
  • Performing hair removal treatments.
  • Suggesting guidelines on personal skin care regimes.

 Required Skills & Experience:

  • Minimum of 2-3 years experience as a licensed therapist in a luxury hotel setting
  • Must possess a license in massage therapy
  • Self-motivated a must
  • Must work in a safe, prudent and organized manner
  • A certification in a cosmetology, aesthetic, or related field.
  • A working knowledge of skin care therapies, hair removal techniques, and beauty products and trends.
  • Knowledge of current spa trends
  • Must have excellent interpersonal skills
  • Knowledge of holistic concepts and treatments
  • Comfortable performing treatments for at least 8 hours
  • Must understand current state and local laws for treatments.
  • Professional appearance and demeanor
  • Strong verbal and written communication skills in the Italian and English Language

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