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Spa Therapist

Prague, Czech Republic, Praha, hlavní mesto, Czech Republic

Spa Therapist

  • Prague, Czech Republic
  • Spa & Fitness Division
  • Full time

A sense of serenity, an aura of expertise: we’re looking for people who care deeply about wellness to create the right atmosphere in our spa.

Mandarin Oriental, Prague is housed within a former 14th century monastery, and it is both a five-star luxury hotel and a wonderfully preserved piece of history. Blending contemporary design with period features, we offer a truly unique hotel experience. All 99 rooms at Mandarin Oriental, Prague, reflect a sense of tranquility and sophistication. Bright large spaces and open windows offer breezy views of the courtyard and city. 

We need a Spa Therapist to keep our spa flowing smoothly.

As one of our hotel’s greatest assets, we’re looking for passionate people to maintain the sense of health and hush in our spa. First and foremost, we’re looking for a Spa Therapist with a great deal of wellness knowledge – people who can recommend our premium products.

The Spa Therapist is responsible for performing all spa treatments to guests in a professional manner and at an exceptional service level.

Responsibilities in the role will include, but not be limited to:

  • Proactively seek to provide refined luxury service ensuring guest satisfaction
  • Maintain complete knowledge and comply with all departmental policies and procedures.
  • Ability to focus attention on guest needs, remaining calm and courteous
  • Anticipate guest needs, respond promptly and acknowledge all guests, however busy and whatever time of day
  • Accommodate all guest requests expediently and courteously.
  • Participate in the property’s sustainability initiative through energy conservation and the use of recycling programs and materials.
  • To maintain a high standard of appearance and personal hygiene as lay down by the Spa Director.
  • Review Health notes for each guest in Spasoft to ensure that they are being completed and up to date.
  • To cover Spa Attendant duties as and when required.

You must be passionate about guest service, have a previous experience in the same role from a luxury environment and have outstanding interpersonal skills with an energetic and vibrant personality. You must have excellent communication skills and be fluent in Czech and English. EU working permission needed.

We provide a comprehensive benefits package which includes motivating salary conditions, attractive working environment, very nice international team of colleagues, possibility of foreign transfer, interesting employee benefits, and others.

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