Person, Food, Meal, Restaurant, Shelf, Sweets, Birthday Cake, Cafeteria, Shop, Icing

 

 

 

Substitute IRD Server- Overnight

New York, NY, United States, New York, United States

Substitute IRD Server- Overnight

  • New York, NY, United States
  • Food & Beverage Division
  • Temporary / Seasonal

Duties and Responsibilities

 

  • Major responsibilities:
    • Support company's philosophy and company culture through the use of Pillars of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement
    • Support company's philosophy and company culture through the use of Departmental Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement
    • Support company's philosophy and company culture through the use of Guiding Principles and D.E.L.I.G.H.T as part of ensuring Guest Satisfaction and the achievement of our Mission Statement.
    • Set up tables up to our standards as per side work description
    • Mark tables appropriately to food order for each course
    • Set up the dining table and or tray according to the order accurately in timely manner
    • Deliver in room dining order to the guests in a timely manner, within the quoted time
    • Provide excellent service at all time to all of our guests
    • Assist Guest courteously and efficiently, providing service for any guest’s request
    • Extensive knowledge of food and beverage in order to assist guests with suggestions and up sell our product, including liquors and cocktails.
    • Pick up the table after the use by the guests or as per guest’s request.
    • Do all the side works and preparations of the equipments for the continuation of the operation
    • Make sure that all silver and glasses are wiped and spotless
    • Check accuracy of order before delivering – be sure it is complete.
    • Make sure that all product served are accounted for on the final bill before presenting it.
    • Verify guest satisfaction before leaving the room
    • Anticipate guest needs, as to where guests will never have to ask for anything
    • Attend all food and beverage training classes
    • To wish each and every guest a good day/evening before departing the room
    • At the end of the shift deliver all checks and report to the appropriate place according to rules
    • Setting and maintaining the In Room dining environment and material perfectly clean as per side work description.
    • Following the posted opening and closing duties and side work sheet
    • Attend daily pre meal/communication meeting
    • Attend monthly department meeting
    • Always carry a master key, bottle opener, door stopper and pager when delivering or picking up tables and trays.
    • Generate a good atmosphere

    Requirements

     

  • Mandatory
    • Reading, writing and oral proficiency in the English language.
    • Willing to work a flexible schedule and holidays.
    • Be a self-motivator and motivator of others
    • Must be able to work in a high pace and dynamic operation.
    • Be able to work together with other colleagues.
    • Have a pleasant, friendly and helpful manner.
    • Maintain a clean and healthy personal hygiene and grooming.
    • Work in a safe, prudent and organized manner.
    • Be able to relate to all levels of guests and management.
    • Have a minimum of 2 years experience in similar position in a luxury hotel property
    • Have the ability to handle multiple tasks at one time.
    • Have excellent communication and organization skills
    • Be able to consistently delight and satisfy our guest
    • Have the ability to handle guest requests in a detailed manner

     

    Pay: $15.21 to 20.28 per hour (40 hour work week). 

    Apply Now

    Not You?

    You will now be directed to a page to complete your application