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Valet Supervisor

Doha, Qatar

Valet Supervisor

  • Doha
  • Rooms Division
  • Full time

Mandarin Oriental Hotel Group

Mandarin Oriental Hotel Group is the award winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.

Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place. 

Mandarin Oriental, Doha

Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.

At Mandarin Oriental, Doha we welcome colleagues with the passion to deliver the best service and exceed our guest’s expectations.

Main Responsibilities

  • Provide our guests with an exceptional arrival and departure experience that makes them feel welcome
  • Actively welcome and greet guests in a courteous manner, open doors
  • Act as the Ambassador of the hotel
  • Engages the guest to provide superior guest service
  • Inform guests with savvy knowledge of the hotel, its services, the city, and local ‘happenings’
  • Be fully aware of what functions are going on in the hotel
  • Memorize number plate numbers of our VIP clients and also facial recognition of our frequent guests to ensure they have personal and exclusive service
  • Working with the Doorman, Bell Captain and Bellmen to ensure that luggage is handled carefully, accurately and quickly
  • Stand in front of the hotel main entrance, obtain keys from drivers, and help with any items or luggage
  • Supervise the parking and retrieval of cars

Requirements

  • High School Diploma or equivalent
  • Minimum 2 year of experience working in a 5-star hotel environment
  • A minimum of 1 years of Concierge experience in a luxury hotel
  • Strong command of MS Office products, GoConcierge, and Hotsos
  • Clear communication; effective verbal and written communication skills in English. Arabic is an advantage

If you are interested in joining our team apply today!

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