Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 
 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Makati is an upcoming 5-star luxury hotel set within the lush Ayala Triangle Gardens, at the prestigious corner of Paseo de Roxas and Makati Avenue. Scheduled to open in 2026, this landmark development will feature 276 elegantly appointed guestrooms and suites, offering a refined blend of contemporary design and timeless sophistication. Guests will enjoy an exceptional array of world-class amenities, including a curated selection of restaurants, a stylish bar, a serene pool area, and the brand’s signature spa. Designed to be a sanctuary in the heart of the city, the hotel promises an elevated experience for both leisure and business travelers seeking comfort, excellence, and distinction in Manila.
 

The Role

The Admin Assistant will provide vital administrative and organizational support to the Food & Beverage Department during the pre-opening phase and beyond. This role ensures smooth coordination of departmental activities, accurate documentation, and effective communication, contributing to the successful launch and ongoing excellence of Mandarin Oriental Makati.

Key Responsibilities

Pre-Opening Support

• Assist in preparing departmental documentation, SOPs, and training materials.
• Coordinate schedules, meetings, and communications for the Food & Beverage leadership team.
• Support recruitment processes by organizing candidate files and interview schedules.

Administrative Duties

• Manage correspondence, reports, and filing systems for the department.
• Handle purchase requests, invoices, and expense tracking in coordination with Finance.
• Maintain accurate records of departmental inventories, contracts, and licenses.

Operational Coordination

• Liaise with other departments to ensure smooth communication and workflow.
• Track and follow up on action items from meetings and departmental initiatives.
• Provide logistical support for events, training sessions, and F&B promotions.

Guest & Staff Support

• Assist in preparing guest communication materials related to F&B services.
• Support staff engagement initiatives and departmental communications.

Qualifications & Skills

• Minimum of 2–3 years’ experience in administrative support, preferably in hospitality or luxury service environments.
• Strong organizational and multitasking skills with attention to detail.
• Proficiency in Microsoft Office Suite and hotel management systems.
• Ability to work independently and collaboratively in a fast-paced pre-opening environment.
• Previous experience in a pre-opening hotel is highly desirable.

Why Join Us?

Mandarin Oriental offers a world-class environment where your expertise, creativity, and leadership will shape the legacy of our return to Manila. You will be part of a dynamic preopening team committed to excellence, innovation, and authentic Asian hospitality.

Our commitment to you:

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

We’re Fans. Are you?