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Forever Fans

Mandarin Oriental Alumni Community 

Cookie Policy

Forever Fans Mandarin Oriental Alumni Community

WE USE COMMON TRACKING TECHNOLOGIES

We collect personal data about visitors over time when you use our website or service. We also have third parties – as described below – that collect personal data this way. To do this, our vendors use several tracking tools. These may include browser cookies and device IDs.


WE USE TRACKING TECHNOLOGIES FOR A VARIETY OF REASONS

We use tracking tools, including cookies, on our websites. Cookies are small files that download when you access certain websites. To learn more, visit www.allaboutcookies.org or www.youronlinechoices.eu. These pages also explain how you can manage and delete cookies. We use tracking tools:

  • To recognise new or past customers.
  • To store your password if you are registered on our site.
  • To improve our website.
  • To better understand the interests of our website visitors. 
     

YOU CAN CONTROL MANY OF OUR TRACKING TOOLS

Your browser may give you the ability to control cookies. How you do so depends on the type of cookie. Certain browsers can be set to reject browser cookies. To find out more about how to enable, disable, or delete cookies from your web browser, please visit www.allaboutcookies.org and www.adobe.com/devnet/security.html.

Our Do Not Track Policy: Some websites have “do not track” features that allow you to tell a website not to track you. These features are not all uniform. We do not currently respond to those signals. If you block cookies, certain features on our sites may not work. If you block or reject cookies, not all of the tracking described here will stop.

Options you select are browser and device specific.


WE USE SPECIFIC TRACKING TECHNOLOGIES

Here is more information about certain of the tracking technologies and cookies we may use on the sites where this policy appears. We may use all of these tracking technologies to improve our site and the experience of our visitors, as described in more detail below:

1. CTC
Cookie Name: "ctc"
Category: Performance
Requested Expiry: 10 years
Type: First Party - linked to the hosted domain at alumni.mandarinoriental.com only.
Vendor: PageUp

This is the PageUp Recruitment Marketing's ("the Platform") main long-lived analytics cookie. It identifies returning visitors to the platform. It contains a unique id that identifies the person to the platform.

This cookie is only stored on a visitor’s device if they have been shown an appropriate cookie banner message, have agreed to the message and we have recorded off an explicit consent against the visitors CRM record.

If a visitor does not agree or ignores the cookie message, this cookie is not stored on the visitor’s device.

2. CTC SESSION
Cookie Name: "ctc_session"
Category: Performance
Requested Expiry: 15 minutes
Type: First Party - linked to the hosted domain at alumni.mandarinoriental.com only.
Vendor: PageUp

This is the Platform’s main session cookie and only lasts the length of a time for one visit to the site. The primary purpose of this cookie is to tie together all the activity (page views, forms, etc.) and interactions attributable to each session or visit to the site. Each time a visitor performs an interaction, the cookie expiry is refreshed to a new 15-minute period. 

If there is greater than 15 minutes between interactions, then this cookie expires and a new one is created, resulting in a new "web session" appearing on the candidates CRM record.


3. CTC REJECTED
Cookie Name: "ctc_rejected"
Category: Functionality
Requested Expiry: 10 years
Type: First Party - linked to the hosted domain at alumni.mandarinoriental.com only.
Vendor: PageUp

This cookie is only stored on the visitor’s device if they have rejected or not consented to the cookie pop-up message. This cookie does not store personal data, only the fact that the visitor has not consented to the cookie pop-up message. The only purpose for this cookie is to provide a way of preventing the cookie-pop up message from repeatably showing when a visitor has not consented.


4. CLINCH SESSION
Cookie Name: "_clinch_session"
Category: Strictly Necessary
Requested Expiry: Session cookie - single request
Type: First Party - linked to the hosted domain at alumni.mandarinoriental.com only.
Vendor: PageUp

This cookie is placed on a visitor’s device and is required by the Platform to allow the webform to be accepted, saved and processed by providing protection against a security attack vector called Cross-Site Request Forgery (CSRF). This cookie does not contain personal data.


5. AWSALB
Cookie Name: "AWSALB"
Category: Strictly Necessary (communications exemption)
Requested Expiry: 1 Week
Type: First Party - linked to the hosted domain at alumni.mandarinoriental.com only.
Vendor: Amazon Web Services – under the strict control and configuration of PageUp. This is the cloud vendor on which the Platform is hosted.

This cookie is required as part of the load balancing architecture and infrastructure. This cookie contains no personal data.


6. AWSALBCORS

Cookie Name: "AWSALBCORS"
Category: Strictly Necessary (communications exemption)
Requested Expiry: 1 Week
Type: First Party - linked to the hosted domain at alumni.mandarinoriental.com only.
Vendor: Amazon Web Services – under the strict control and configuration of PageUp. This is the cloud vendor on which the Platform is hosted.

This cookie works in conjunction with the "AWSALB" cookie and has the same purpose. This cookie contains no personal data.