Mandarin Oriental, Bangkok is looking for a Assistant Development Centre Manager to join our team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Bangkok, established in 1876, is a world-renowned luxury hotel on the Chao Phraya River. It features 331 rooms and suites, a unique selection of 15 restaurants and lounges and premier amenities, including a spa, sports centre, a daycare and a Thai cooking school. Listed on the Stock Exchange of Thailand in 1988, it is managed by Mandarin Oriental Hotel Group, with Italthai as a principal shareholder.

About the job

Assistant Development Centre Manager plays a key leadership role in ensuring smooth daily operations, high quality student experience, and efficient coordination across academic and administrative. This position supports the OHAP Manager in implementing school policies, driving student engagement initiatives, and maintaining strong relationships with students, chefs, mentors, partners, and both internal & external stakeholders.

 As Assistant Development Centre Manager, you will be responsible for the following duties:

Finance

• Drive revenue generation for OHAP, covering the one‑year programme, short courses, and seminar offerings.

Marketing
• Promote and monitor all social media content to ensure alignment with brand guidelines and maintain consistent brand identity.

Quality Focus Process
• Support and uphold quality-focused processes to ensure operational excellence, service consistency, and continuous improvement across all OHAP learning journey & activities.

1.Operations & Administration

• Assist in overseeing the day‑to‑day operations of OHAP to ensure a safe, organized, and efficient learning environment.
• Monitor administrative processes such as student registration, attendance, academic records and learning journey.
• Support compliance with OHAP policies, health & safety guidelines, and regulatory requirements.

2. Academic & Programme Support

• Coordinate with chefs, mentors, trainers to ensure smooth delivery of educational programme.
• Support the development, improvement, and implementation of new classes, workshops, and activities.
• Ensure academic materials, equipment, and resources are adequately prepared and maintained.

3. Student Engagement

• Act as a key point of contact for students and parents, providing guidance, support, and timely communication.
• Assist in managing student orientation, progress updates, and school events.
• Handle inquiries, feedback, and concerns with professionalism and care.

4. Event & Activity Management

• Plan, organize, and execute OHAP events such as open houses, seminars, student activities, and community outreach programme.
• Support marketing and promotional activities, including school & university tours and engagement campaigns.
• Collaborate with internal teams to ensure high-quality and impactful events.

5. Team Coordination & Support

• Assist in supervising coordinator colleague and supporting daily team operations.
• Monitor task progress and ensure timely delivery of assigned responsibilities.
• Contribute to creating a positive, collaborative, and student‑centered team culture.

6. Reporting & Continuous Improvement

• Prepare reports, documentation, and data summaries for P&L meeting and other related reports.
• Identify opportunities to improve school processes, efficiency, and service quality.
• Support strategic initiatives assigned by OHAP Manager.

As Assistant Development Centre Manager, we expect from you: 

• Bachelor’s degree in education, Business Administration, Hospitality, or a related field.
• Minimum 2–3 years of experience in administration, education management, or customer service (experience in a school setting is a plus).
• Strong organizational, communication, and interpersonal skills.
• Ability to multitask, work under pressure, and manage time effectively.
• Proficient in Microsoft Office, basic video‑editing tools, and social media platforms for marketing and content management.
• Positive attitude, problem-solving mindset, and a passion for working in an educational environment.
• English proficiency is an advantage.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

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