Mandarin Oriental, Guangzhou is looking for an Assistant Director of Events to join our Sales & Marketing team.

Do you want to deliver the exceptional? Work in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a Fan of the exceptional, every day, everywhere.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for crafting time-enriching experiences that transform the ordinary to the exception and guests to fans.

Located in Guangzhou’s Tianhe CBD and designed by tonychi studios, Mandarin Oriental, Guangzhou offers spacious guestrooms, suites and stylish service apartments. Diverse dining choices include Two MICHELIN Stars Jiang by Chef Fei, The Mandarin Cake Shop and The Loft. The Spa at Mandarin Oriental, Guangzhou was awarded five-star recognition by Forbes Travel Guide and offers visitors peace and tranquillity in nine private treatment rooms.

About the job

Based within the Sales & Marketing in Guangzhou, the Assistant Director of Events is responsible for assist Director of Events directing the hotel sales team in achieving the rooms revenue goals as laid out in the hotel Marketing Plan as well as taking responsibility for all rooms sales, solicitation of new business and implementing sales action plans set forth in the Marketing Plan. The Assistant Director of Events reports to the Director of Events.

As Assistant Director of Events, you will responsible for the following duties:

• Meet with customers regularly and handle catering sales calls and catering leads
• Assist in handling important functions and support the Event Team and Sales Team in handling of large scale events.
• Ensure all enquiries are handled promptly and efficiently according to guidelines set up by DOSM DOE.
• Meet with key banquet customers to build relationship.
• Work with Room Sales team to generate / maximize revenue, hotel rooms and F&B.
• Responsible for achieving budget and revenue generation.
• Responsible for revenue forecast and monthly critique based on the timeline set by DOSM / DOE.
• To provide training to the sales team in handling of events and in catering sales.
• Constant review of pricing and selling strategies to ensure that competitiveness of pricing and offer.
• Coordinate with Food & Beverage on all menus, packages and relay the information to sales team.
• Participate in the preparation of monthly report and other reports according to business needs.
• Ensure that all prices are competitive and that the contracts are renewed timely.
• Assist in the preparation of Catering Projections.

As Assistant Director of Events, we expect from you:

• Must have a minimum of 5 years' experience in a role of either Conference Services or Catering Sales experience in a luxury hotel property.
• Working knowledge of food and beverage operations and catering operations required.
• Knowledge of Delphi is highly desirable.
• Must have mathematical skills, computer software aptitude and some hotel operation knowledge.
• Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks.
• Must be extremely detail-oriented and able to meet all expectations and standards of a luxury hotel property.
• Must be self-reliant and self-motivator.
• Excellent written and verbal communication skills are a must.
• Must be able to multi-task in a high paced environment.

Our Commitment to you

Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.

MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

Competitive Benefits Package.

We’re Fans. Are you?