Assistant Director of Food and Beverage
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Mandarin Oriental, Taipei
As Assistant Director of Food & Beverage , you will be responsible for the following duties:
- Ensure optimum performance in specific areas as assigned in the above areas
- Handle customer comments and complaints and take swift corrective action after consultation with the DOFB and department head concerned
- Handle, under the guidance of the DOFB, responsibilities such as hiring specific levels of employees, employee orientation, job performance appraisal, coaching to ensure appropriate staffing and productivity.
- Assist in the preparation of the hotel’s strategy plan, annual marketing plan, goal program and budgeting for the Food and Beverage Department.
- Plan in conjunction with the DOFB and outlet Managers activities, promotions, menu implementations according to the annual marketing plan
- Be aware of and comply with all legislation affecting the operation, including licensing regulations, health regulations and fire and safety regulations
- Ensure that all designated action points from daily briefings or bi-monthly operational meetings are being followed by the individuals concerned
- Handle customer comments and complaints and take swift corrective action after consultation with the DOFB and department head concerned
- Assist the DOFB in all administrative duties, including, but not limited to departmental checklists and departmental reports
- Inform the DOFB on a daily basis of all relevant information in operational and personal matters, including information, which does not require his action.
- Be responsible for and accountable for the departmental operating budget
As Assistant Director of Food & Beverage, we expect from you:
- Degree or Higher National Diploma in Hospitality/Hotel/Business Management is preferred
- A minimum of 5 years of experience working in a 5-star luxury hotel environment, including 2 years in Food & Beverage Division
Our commitment to you
- Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
- MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
- Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
- Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
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