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Assistant Groups, Banquet & Catering Sales Manager

  • 546847
  • Sales, Marketing & Communications
  • Full time
  • Mandarin Oriental Bosphorus, Istanbul

As "Assistant Groups, Banquet & Catering Sales Manager", you will be responsible for the following duties:

  • Manage incoming Banqueting, Catering, Wedding, Social and Corporate Event enquiries from qualification through conversion.
  • Take ownership of proposals, negotiation, contracting, handover and post-event follow-up.
  • Understand the client’s complete requirements and maximize value across event space, F&B, accommodation, and other hotel experiences.
  • Prepare personalized and commercially compelling proposals within agreed response standards.
  • Conduct client meetings, site inspections, menu discussions and event presentations.
  • Achieve agreed revenue, conversion, average-spend and sales-activity targets.
  • Maximize revenue through relevant upselling of menus, beverages, accommodation and additional experiences.
  • Work closely with Revenue Management and Operations on pricing, availability, minimum spends and commercial terms.
  • Maintain accurate enquiry details, financial values, status and next actions in Delphi.
  • Review lost and turned-down business to identify conversion barriers and improvement opportunities.
  • Ensure confirmed business is accurately handed over to Event Management and Operations.
  • Build relationships with event agencies, planners, DMCs, corporate clients and other relevant partners.

As "Assistant Groups, Banquet & Catering Sales Manager", we expect from you:

  • Previous Banquet, Catering, Event or Group Sales experience, preferably in luxury hospitality.
  • Strong understanding of event sales, pricing, contracting and F&B packages.
  • Proven ability to qualify enquiries, prepare strong proposals and convert business.
  • Commercially driven, detail-oriented and able to manage multiple opportunities and deadlines.
  • Excellent client-facing, communication and relationship-management skills.
  • Experience with Delphi or a comparable sales and catering system is preferred.
  • Fluent in Turkish and English; additional languages are an advantage.
  • Flexibility to support evening or weekend client appointments and events when required.