Mandarin Oriental, Doha is looking for a Assistant Restaurant Manager to join our Food & Beverage team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.

As Assistant Restaurant Manager, you will be responsible for the following duties:

• Support the outlet manager in all operational and administrative aspects of IZU and be able to prioritise the required level of engagement in both areas depending on the business volumes and other related parameter and take charge of the outlet and the department in his absence
• Enforce and monitor that all operational standards, as per our policies, SOP and quality measures are in place at all times
• Support the Restaurant Manager to supervise the side duty schedules for all positions and ensure compliance and follow through
• Oversee the daily operation of the outlet and manage shifts effectively to assure a smooth and effective overall operation
• Maintain a good relationship and steady communication with the Chef de Cuisine and his team, particularly during operation hours
• Ensure that reservations are managed well within the outlet and seating capacities are effectively maximised
• Constantly identify areas for improvement in service and food and beverage quality by reviewing various service quality audit reports, guest comment cards and guest incident reports, and share observations and recommendations with the outlet manager
• Oversee and maintain solid records of all Annual Leave and Public Holiday clearance and assure none are accumulated within the outlet

As Assistant Restaurant Manager, we expect from you:

• High School qualification or equivalent
• Experience as Assistant Restaurant Manager in a high volume restaurant with highest levels of service is preferred
• International work experience in at least two of the following regions: Asia, Europe, North America and preferably Middle East
• Ability to understand guest needs and expectations and to deliver superior customer service through own initiative and through driving and motivating the team accordingly
• Familiar with restaurant point of sales and cashiering procedures
• Knowledge of Fine Dining service procedures and standards as well as casual dining procedures
• Well organized and possess a solid administrative capability
• Proven ability to successfully support, motivate and lead a large and diverse team

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
• A competitive salary and benefits packages
• Transportation and Housing provided
• Relocation and Vacation Tickets