Mandarin Oriental, Hong Kong is looking for an Assistant Restaurant Manager to join our Café Causette team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Hong Kong is the group's flagship hotel, and an icon in its own right. Having delighted guests with award-winning service and impressive facilities since 1963, it is the much-loved address for those seeking an exclusive sanctuary in the heart of this exciting metropolis. Besides 447 luxurious guest rooms and suites, the hotel features a Club Lounge as well as an extensive SPA and wellness area. In addition to its 13 banqueting spaces, Mandarin Oriental, Hong Kong is home to nine highly individual bars and restaurants, including much-loved greats and one Michelin-star venue, offering guests a series of elevated dining experiences This iconic hotel is the epitome of contemporary luxury combined with Oriental heritage. We believe that our colleagues play an integral role in our success and are committed to providing a caring, motivating and rewarding working environment.

In additional, Mandarin Oriental, Hong Kong is embarking upon a transformative renovation with an investment over USD100 million and will be unveiling new and enhanced offerings incorporating new elegant guest accommodation designs, and the introduction of exciting dining and wellness experiences, including the arrival of globally renowned chefs, Daniel Boulud and Daniele Cason in 2026.

About the job

Based at the Mandarin Oriental, Hong Kong within Café Causette in Hong Kong, the Assistant Restaurant Manager is responsible for assisting the Manager in the daily operation, monitoring  and supervising the general colleagues. In addition, he/she assists the Manager in business marketing planning, organizes special events, achieves the financial target, takes a role in the absence of Manager.  The Assistant Restaurant Manager reports to the Restaurant Manager – Café Causette.

As Assistant Restaurant Manager, you will be responsible for the following duties:

• Advise the Manager on discussions with Chefs to produce menus and promotion programme
• Inspect the front and back areas and make sure all is always impeccable
• Keep strict control of all security matters, especially the keys of the storeroom, restaurant and colleague drawers
• Build up positive rapport with the heads of other outlets
• Control the quality of food and beverage served
• Handle complaints from guests and colleagues
• Responsible for the control of disciplinary procedures and ensure the hotel’s standards are achieved
• Organize and follow through the training and daily meetings with all staff
• Arrange the hygiene and fire precaution lectures
• Maintain a tight financial control in all areas relating to the budget
• Maintain par stock of all items as agreed and ensure breakage and wastage are kept to the absolute minimum
• Review short term variance of cover sales and labour costs by meal periods.

As Assistant Restaurant Manager, we expect from you:

• Minimum 3 years’ working experience in similar capacity in Western cuisine / Bar area of hotel Food & Beverage, preferably in luxury hotel
• Excellent managerial and interpersonal skills
• Passion in customer service and hospitality industry
• Able to work under pressure
• International exposure will be an advantage
• Excellent communication skills and fluent in Cantonese and English, knowledge in Putonghua is a plus.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Health & Colleague Wellness. Finding the right worklife balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

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