Mandarin Oriental, Lago di Como aims to become one of the most exclusive resorts in Europe, representing the true elegant Italian but understated luxury experience for a worldwide Clientele.  

Further product enhancements, the stunning location, young and talented Colleagues inspired by enthusiastic leaders, MOHG culture, level of standards, sensible approach to sustainability, and innovation will enable us to attract always more high-end expert travelers, becoming leaders in the market also for exclusive private events, consequently increasing steadily ADR and profitability. 

Mandarin Oriental, Lago di Como’s Bartender is in charge of delighting the resort’s guests and customers preparing and proposing signature and classic cocktails and drinks of any kind. 

Duties and responsibilities: 

• Recommend and prepare wine and creative cocktails for guests and customers 

• Provide services for guests/customers such as order-taking and the promotion of the restaurant’s food and beverage offers 

• Be responsible for the set-up and the operation of the bar station/section  

• Follow the production of all beverages and the bar’s sequence of service at any time  

• Ensure that food and beverages’ service is efficiently and accurately handled 

• Ensure that the service and products’ delivery standards are fully respected and surpassed at all times, with a high level of client care 

• Respond proactively and adequately to the guests’ queries, ensuring consequent effective communication  

• Be able to lead and communicate with the colleagues during the bar operations 

• Perform all duties related to the restaurant’s opening/closing check-list 

• Perform any other reasonable duties as required by management 

Requirements: 

• Minimum 3-years experience in a similar position, preferably in a luxury environment 

• Reading, writing and oral proficiency in Italian and English 

• High standard of verbal communication, social skills and up-selling skills 

• Able to work flexible schedules and on evenings/weekends/holidays 

• Able to handle multiple tasks at once