Mandarin Oriental Downtown, Dubai is looking for a Beverage Manager to join our Restaurants, Bars and Experiences team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Located within Wasl Tower on Sheikh Zayed Road, Mandarin Oriental Downtown, Dubai offers an elevated expression of modern hospitality in the heart of the city. Designed by UNStudio, the tower sets a distinctive architectural tone, while the hotel’s 259 guestrooms and suites reflect contemporary, design-led living with panoramic views across the Dubai skyline. The hotel’s dining portfolio includes Yù & Mì, Chitarra, Noia by the Pool, as well as Majestas Group concepts Billionaire, Lion in the Sun and FB1, with forthcoming openings including Osaka, Pavyllon Dubai by Yannick Alléno, and a street-level urban eatery. Additional features include a rooftop helipad, a two-storey spa and wellness sanctuary, landscaped rooftop pools and versatile event spaces. The Residences at Mandarin Oriental Downtown, Dubai are set to open by 2027.

About the job

Based at the Mandarin Oriental Downtown, Dubai within the RB&E team, the Beverage Manager is responsible for the strategic development, execution and performance of all beverage operations across the hotel. Beverage Manager reports to the Assistant Director of RB&E.

As a Beverage Manager, you will be responsible for the following duties:

• Develop and execute a comprehensive hotel-wide beverage strategy across all outlets, creating innovative wine, spirits, cocktail, coffee, tea and non-alcoholic programs that enhance guest experiences, drive revenue and maintain competitive market positioning.

• Lead beverage menu engineering, seasonal promotions, brand partnerships and activations while curating venue-specific beverage selections, managing wine cellars and overseeing coffee and tea programs to maximise profitability and guest satisfaction.

• Establish and enforce beverage operating standards, recipes, SOPs and quality controls, ensuring full compliance with licensing, health, safety and regulatory requirements through regular audits and performance reviews.

• Drive commercial performance by managing beverage revenue growth, cost control, waste reduction, inventory optimisation, budgeting, forecasting and P&L analysis, implementing corrective actions to achieve financial targets.

• Oversee supplier relationships, procurement and inventory management, including negotiations, product selection, stock control, variance investigations and strategic partnerships that deliver commercial value and enhance guest experiences.

• Provide leadership, training and development for beverage teams, partnering with cross-functional stakeholders to foster innovation, accountability and service excellence while improving team capability, guest satisfaction and KPI performance.

As a Beverage Manager, we expect from you: 

• Degree or Diploma in Hospitality Management, Business Administration or a related discipline, supported by 5–7 years of progressive beverage management experience within luxury hotels or internationally recognised restaurant groups.

• International hospitality exposure with experience in at least two global regions, preferably including the Middle East, and a strong understanding of diverse beverage markets and guest preferences.

• Proven expertise in beverage operations, including costing, menu engineering, inventory control, supplier negotiations and the successful management of wine, spirits, cocktail and non-alcoholic beverage programs.

• Strong commercial and financial acumen with a demonstrated track record of increasing beverage revenue, improving profitability and optimising operational performance.

• Advanced beverage knowledge across wine, spirits, cocktails, coffee and non-alcoholic categories, with professional qualifications such as WSET Level 3, Certified Sommelier or equivalent preferred.

• Exceptional leadership, communication and training capabilities, combined with proficiency in POS systems and Microsoft Office applications to effectively manage teams, develop talent and drive business results.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.

• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

• Colleague Comfort and Convenience: Benefit from comfortable accommodation, a duty transportation, and duty meals to ensure your work experience is both enjoyable and hassle-free.

• Competitive Salary and Benefits: We offer a competitive salary and an attractive benefits package, fully aligned with UAE industry standards, to ensure your financial well-being and stability.

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