Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 
 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Makati is an upcoming 5-star luxury hotel set within the lush Ayala Triangle Gardens, at the prestigious corner of Paseo de Roxas and Makati Avenue. Scheduled to open in 2026, this landmark development will feature 276 elegantly appointed guestrooms and suites, offering a refined blend of contemporary design and timeless sophistication. Guests will enjoy an exceptional array of world-class amenities, including a curated selection of restaurants, a stylish bar, a serene pool area, and the brand’s signature spa. Designed to be a sanctuary in the heart of the city, the hotel promises an elevated experience for both leisure and business travelers seeking comfort, excellence, and distinction in Manila.
 

The Role

The PR / Communications Manager will be responsible for developing and executing the hotel’s public relations and communications strategy during the pre-opening phase and beyond. This role ensures Mandarin Oriental Makati builds a strong brand presence, maintains positive media relations, and delivers consistent messaging aligned with Mandarin Oriental’s global standards. The position requires creativity, strategic thinking, and excellent communication skills to enhance the hotel’s reputation and visibility in the market.

Key Responsibilities

• Develop and implement the hotel’s PR and communications strategy in alignment with Mandarin Oriental brand guidelines.
• Manage media relations, including press releases, media kits, and handling inquiries.
• Coordinate pre-opening PR campaigns to generate awareness and anticipation.
• Oversee internal communications to ensure consistent messaging across departments.
• Collaborate with corporate communications and marketing teams to ensure brand alignment.
• Organize press events, media familiarization trips, and promotional activities.
• Monitor media coverage and prepare regular reports on PR performance.
• Manage crisis communications and ensure timely, professional responses.
• Build and maintain relationships with key media, influencers, and stakeholders.

Qualifications & Experience

• Bachelor’s degree in Communications, Public Relations, Marketing, or related field.
• Minimum of 5 years’ experience in PR or communications, preferably within luxury hospitality.
• Proven track record of managing successful PR campaigns and media relations.
• Strong understanding of the Philippine media landscape and regional market.

Success Profile

• Excellent written and verbal communication skills with the ability to craft compelling narratives.
• Strong media relations skills and established network within the local and regional press.
• Ability to manage crisis communications with discretion and professionalism.
• Creative mindset with the ability to develop engaging campaigns and content.
• Strong organizational skills with attention to detail and the ability to manage multiple projects.
• Analytical skills to monitor PR performance and apply insights to strategy.
• Effective team player with cross-functional collaboration skills.
• Ability to work in a fast-paced pre-opening environment and adapt to evolving priorities.
• Strategic thinker with the ability to translate brand vision into impactful communications.

Why Join Us?

Mandarin Oriental offers a world-class environment where your expertise, creativity, and leadership will shape the legacy of our return to Manila. You will be part of a dynamic preopening team committed to excellence, innovation, and authentic Asian hospitality.

Our commitment to you:

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

We’re Fans. Are you?