Corporate & Diplomatic Sales Manager
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Sales, Marketing & Communications
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Mandarin Oriental Bosphorus, Istanbul
As "Corporate & Diplomatic Sales Manager", you will be responsible for the following duties:
- Proactively acquire, develop, and manage local and international corporate and diplomatic accounts.
- Prepare account plans with clear production targets, sales actions and regular performance reviews.
- Conduct sales calls, presentations, site inspections, client entertainment and market visits.
- Develop business through corporate bookers, embassies, global accounts, TMCs and relevant partners.
- Identify total account opportunities across rooms, meetings, events, dining and other hotel experiences.
- Manage RFP processes and collaborate with Revenue Management on profitable pricing and commercial terms.
- Monitor account production, market trends and competitor activity to identify share-growth opportunities.
- Maintain accurate account profiles, activities, pipeline and follow-up actions in Delphi.
- Collaborate with Regional and Global Sales teams to maximize account opportunities and referrals.
- Deliver agreed revenue, room-night, account-acquisition and sales-activity targets.
As "Corporate & Diplomatic Sales Manager", we expect from you:
- Previous Sales, Account Management or Business Development experience, preferably in luxury hospitality.
- Strong knowledge of corporate and diplomatic markets, account management and GDS channels.
- Proven ability to acquire new business, develop strategic accounts and achieve revenue targets.
- Excellent presentation, negotiation and relationship-management skills.
- Commercially driven, organized and confident using account data and CRM systems.
- Fluent in Turkish and English; additional languages are an advantage.
- Willingness to travel and attend client or industry events when required.