Director of Food & Beverage

Mandarin Oriental, Bangkok is looking for a Director of Food & Beverage to join our Food & Beverage Department team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Bangkok – For over 150 years, this legendary riverside hotel has welcomed travelers seeking exceptional luxury, style, and service. Recently reopened, the renovated River Wing enhances our iconic Thai-inspired elegance and resort-like serenity.

About the job

Based at Mandarin Oriental, Bangkok within the Food & Beverage Department, the Director of Food & Beverage is responsible for the overall coaching, planning, motivation, and coordination management of all Food and Beverage activities, including identifying marketing opportunities. The reports are directly to the Deputy General Manager.

Responsibilities:

• Plan and direct the functions of the F&B Department.
• Clearly describe, assign and delegate responsibility and authority to the various sub-departments.
• Lead the development, implementation, and oversight of operational scheduling for all restaurants, bars and facilities, driving sustainable profitability and consistently high service quality.
• Direct and oversee chefs and restaurant managers in the creation of attractive menus (including merchandise) designed to attract a predetermined customer market.
• Implement effective control of food, beverage, HACCP compliances and labor costs among all sub-departments.
• Budget and forecast department needs.

As Director of Food & Beverage, we expect you to have:

• At least 5 years’ experience in a luxury establishment in a similar role.
• Excellent organisational and interpersonal skills.
• Strong HACCP knowledge.
• Ability to handle challenging tasks and situations.
• Timeline focused and organized.
• Positive and motivated to take the department to the next level.
• Detail oriented.
• Experience in handling high volumes of Banqueting and Catering events would be advantageous.
• Fluency in English is required. Proficiency in Thai or other languages relevant to the market would be beneficial.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
• Medical Benefits and Group Insurance
• Hotel Gym

We’re Fans. Are you?