Director of Wine

Mandarin Oriental, Hong Kong is looking for a Director of Director of Wine to join our Food & Beverage team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Hong Kong is the group's flagship hotel, and an icon in its own right. Having delighted guests with award-winning service and impressive facilities since 1963, it is the much-loved address for those seeking an exclusive sanctuary in the heart of this exciting metropolis. Besides 447 luxurious guest rooms and suites, the hotel features a Club Lounge as well as an extensive SPA and wellness area. In addition to its 13 banqueting spaces, Mandarin Oriental, Hong Kong is home to nine highly individual bars and restaurants, including much-loved greats and one Michelin-star venue, offering guests a series of elevated dining experiences This iconic hotel is the epitome of contemporary luxury combined with Oriental heritage. We believe that our colleagues play an integral role in our success and are committed to providing a caring, motivating and rewarding working environment.

About the job

Based at the Mandarin Oriental, Hong Kong within Food & Beverage Division in Hong Kong, the Director of Wine is responsible for the strategic leadership and operational management of the hotel's wine program, driving commercial performance, elevating guest experiences, curating world-class wine offerings, and leading a high-performing sommelier team across the property's diverse restaurant portfolio. The Director of Wine reports to the Director of Food & Beverage. 

As Director of Wine, you will be responsible for the following duties:

• Lead and oversee the wine program across all dining outlets, ensuring exceptional wine selection, service standards, and guest experiences aligned with luxury hospitality excellence
• Manage the daily wine operations of Mandarin Grill & Bar, including cellar management, inventory control, purchasing, wine list maintenance, and quality assurance
• Curate, develop, and continuously enhance wine lists across the hotel portfolio, ensuring relevance, profitability, and alignment with each outlet's culinary concept
• Drive wine revenue and profitability through strategic purchasing, supplier partnerships, cost control, forecasting, and sales initiatives
• Establish and maintain wine inventory standards, stock levels, and storage conditions while ensuring compliance with quality and sustainability objectives
• Lead and develop the sommelier and wine service teams, fostering a culture of excellence, knowledge sharing, and continuous development
• Partner with culinary and restaurant leadership teams to create innovative wine pairing experiences, tastings, winemaker dinners, and guest engagement initiatives
• Build strong relationships with suppliers, wineries, and industry partners to secure exclusive offerings, allocations, and value-driven partnerships
• Deliver personalized wine recommendations and memorable guest interactions while maintaining detailed guest preference profiles
• Oversee wine-related budgets, reporting, payroll, inventory management, and administrative functions to ensure operational efficiency
• Act as a key member of the Food & Beverage leadership team, supporting hotel-wide initiatives and serving as Manager on Duty when required
• Champion the company culture, brand values, and luxury service standards while ensuring compliance with company policies and governance requirements

As Director of Wine, we expect from you:

• Degree holder in Hospitality Management, Food & Beverage Management or related discipline
• Minimum 10 years’ relevant experience in luxury hospitality, fine dining or wine operations, including 5 years in a leadership role
• Recognised professional wine qualification, such as WSET Diploma, Court of Master Sommeliers certification or equivalent
• Extensive knowledge of international wines, regions, vintages, wineries and fine wine service
• Proven experience in curating and managing sophisticated wine programmes within luxury hotels or acclaimed restaurants
• Strong commercial acumen in wine purchasing, supplier negotiation, budgeting, inventory management and revenue optimization
• Proven ability to create exceptional guest experiences through wine pairing, tastings, events and personalized service
• Inspirational leader with excellent communication, stakeholder management and team development skills;
• Proficiency in spoken English, with knowledge in Cantonese and Putonghua is an advantage
• Sound knowledge of quality standard, Forbes, LQE, food safety, HACCP, health and safety, and regulatory compliance requirements

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Health & Colleague Wellness. Finding the right worklife balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

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