Doorman

Mandarin Oriental Conservatorium is looking for a Doorman to join our Team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

As Doorman, you will be responsible for the following duties:

• Warmly welcome guests upon arrival, providing a friendly and professional greeting.
• Efficiently and safely park and retrieve guests’ vehicles in accordance with company standards.
• Supervise and maintain the hotel’s main entrance clear and secure, ensuring smooth traffic flow and an impeccable arrival and departure experience.
• Keep detailed records of parked vehicles, including keys, license plates, and assigned locations.
• Ensure all vehicles are returned in the same condition as received, following MOHG inspection procedures and promptly reporting any incidents or damages.
• Provide assistance with doors, light luggage, or directions, ensuring attentive and personalized service.
• Work closely with the Concierge team and other departments to coordinate services and anticipate guest needs.
• Maintain the exterior area of the hotel clean, tidy, and well-presented at all times.
• Perform any other reasonable duties assigned by the Front Office Assistant Managers or relevant department supervisors.

As Doorman, we expect from you: 

• Valid driver’s license;
• Previous experience in similar roles such as valet parking, doorman, or customer service in luxury environments is highly valued;
• Excellent verbal and written communication skills in English; additional languages are an advantage;
• Proactive attitude, strong service orientation, and attention to detail;
• Well-groomed appearance in line with the hotel's presentation standards;

Our commitment to you:

• A salary in scale IV of the Dutch Horeca CAO;
• Excellent career progression with an iconic, luxury, global hotel brand. A lot of our colleagues joined us at the beginning of their career and are now leading their own teams and divisions;
• Fantastic learning and development opportunities for all levels of staff, with targeted development programs to get you ready for the next step in your career;
• Discounted stays at our beautiful properties across the Group;
• Multiple additional benefits, such as supplemented staff meals, uniform/laundry service, ticket raffles and a 50% contribution to your pension fund;
• Travel allowance of €0,21 per kilometer for distances of 5 kilometers or more;
• F&B Discount Card – discounts at restaurants at high-end hotels in Amsterdam;
• Discounted collective health insurance and weekly yoga sessions with our personal trainers;

Discover your role within our luxury hotel:
Our teams consist of a diverse group of talented people with a wide range of backgrounds and specialties. This committed team is united by an open work culture that celebrates individuality, emphasises performance and encourages everyone to achieve their full potential. In addition to our commitment to the highest level of service we take pride in a longstanding track record of sustainable practices woven into every layer or our company.

Apply through this website and let us know why you are interested! We look forward to seeing your application. For any questions, reach out to us via +31 (0)20-570 0042. Please ensure eligibility to work in the Netherlands and secure housing in Amsterdam prior to applying. Due to high application volume, we will respond only to candidates meeting these criteria.

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