MANDARIN ORIENTAL PARIS is looking for a Room attendant to join our housekeeping team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Paris embodies the spirit of the Paris of today and tomorrow. This oasis of tranquillity vibrates to the rhythm of fashion and artistic creation, sublimated by the legendary service of the Mandarin Oriental group. The hotel boasts 135 rooms, Restaurant Le Camélia, Bar 8 and one of the most beautiful and extensive Spas in Paris.

About the job

Based at the Mandarin Oriental Paris within the Housekeeping Department in Paris, the room attendant mission is to clean and maintain the guest rooms assigned to the room attendant daily. To guarantee highest levels of cleanliness, hygiene and the highest quality regarding Mandarin Oriental Standards. To maintain all areas of the hotel free of garbage, dirt, or any debris.

As room attendant, you will be responsible for the following duties:

• Clean and maintain guest rooms according to hotel standards, ensuring a high level of cleanliness and attention to detail.
• Replace used amenities and ensure rooms are stocked with necessary supplies.
• Report any maintenance issues or damages in guest rooms to the appropriate departments.
• Ensure all guest requests are promptly attended to and meet or exceed expectations.
• Maintain a positive and professional demeanor while interacting with guests and hotel staff.
• Follow all safety and sanitation procedures to maintain a clean and safe environment.
• Adhere to hotel policies and procedures to ensure consistent service quality.
• Assist in providing a welcoming and comfortable atmosphere for guests during their stay.

As room attendant, we expect from you: 

• Proven experience in housekeeping or a similar role within a hotel or hospitality environment.
• Strong attention to detail and a high standard of cleanliness.
• Ability to work efficiently and independently, managing time effectively.
• Excellent communication skills and a professional attitude when interacting with guests and team members.
• Flexibility to work various shifts, including weekends and holidays.
• Knowledge of safety and sanitation standards in a hospitality setting.
• Ability to handle guest requests and complaints in a courteous and effective manner.
• Physical stamina and the ability to lift and move heavy items as required.
• A positive attitude and a commitment to providing excellent service.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

Local benefits

• 13th month (from 4 months' seniority in the 1st year)
• 100% public transport reimbursement
• Mutual insurance 60% covered

“This job advert is published on behalf of SH Management, owner of Mandarin Oriental, Paris”